Diesel Service Advisor & Shop Operations Lead

Vander Haag's Inc.; Kansas City (MO); On-site; USD 40,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

401(k) match

Health Savings Account match

Paid Time Off

Chiefs & Royals tickets

Job summary

Vander Haag's, Inc. seeks a full-time Service Advisor/Assistant at our Kansas City, MO location to lead the service team and coordinate daily operations with the Service Department Leader. This role benefits from 3–5 years of diesel shop experience in a fast-paced environment.

The ideal candidate is self-motivated, organized, and capable of clear communication with technicians and customers to ensure timely, accurate service delivery and smooth workflow.

Qualifications

• 3–5 years of experience in a diesel service shop environment.
• Self-motivated and organized with ability to coordinate with service staff and customers.

Responsibilities

• Directly coordinate with Service Technicians to ensure parts availability for work orders.
• Maintain a neat and organized shop and work area.
• Assist Service Department Manager by assigning work hours to technicians to meet customer needs.
• Manage work orders from start to finish.
• Communicate with customers about estimates, repairs, updates and payment methods.
• Coordinate with Parts Department to ensure proper invoicing of parts.
• Assist with end-of-month checklists and reports.

Job description

Vander Haag's, Inc. seeks a full-time Service Advisor/Assistant at our Kansas City, MO location to lead the service team and coordinate daily operations with the Service Department Leader. This role benefits from 3–5 years of diesel shop experience in a fast-paced environment.

The ideal candidate is self-motivated, organized, and capable of clear communication with technicians and customers to ensure timely, accurate service delivery and smooth workflow.