Dialysis Clinic Office Clerk & Patient Concierge

U.S. Renal Care, Inc.; Creve Coeur (MO); On-site; USD 21,000 - 30,000; Full time

Job summary

U.S. Renal Care, Inc. is seeking a Unit Clerk to support clinic operations and patient services. You will greet patients, manage records, assist with transportation arrangements, and help maintain an organized, welcoming environment.

In addition to patient care, you will handle administrative tasks such as updating records, processing charges, preparing billing logs, and ensuring supplies are stocked. This role supports a cross-functional team dedicated to quality kidney care.

Qualifications

• Six months of relevant experience in clinical/healthcare settings preferred.
• Minimum one year experience in administrative position preferred.
• Proficiency in Microsoft Office Suite (Word, Excel) required within 90 days of hire.
• Strong time-management and organizational skills.

Responsibilities

• Customer Care: greet patients and visitors, answer phones, assist with transportation arrangements, and answer patient questions.
• Operational Support: maintain and update medical records, prepare patient records/charts, and assist in auditing records for compliance.
• Billing & Reporting: enter charges, prepare billing and patient attendance logs, complete forms/reports for governmental agencies.
• Inventory & Lab Support: ensure supplies, reordering, and help process lab work by preparing slips and directing labs.

Skills

Customer service

Organization

Communication

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

U.S. Renal Care, Inc. is seeking a Unit Clerk to support clinic operations and patient services. You will greet patients, manage records, assist with transportation arrangements, and help maintain an organized, welcoming environment.

In addition to patient care, you will handle administrative tasks such as updating records, processing charges, preparing billing logs, and ensuring supplies are stocked. This role supports a cross-functional team dedicated to quality kidney care.