DIAGNOSTIC TECHNICIAN

Blessing Health Systems; Quincy (MA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare provider seeks a dedicated individual to handle clinical and clerical responsibilities related to quality specimen collection for diagnostic testing. The role includes drawing blood, providing patient education, and ensuring a high level of customer service. Candidates should have a high school diploma and a commitment to excellence in patient care.

Benefits

403b matching

Up to 4 weeks paid time off in first year

Onsite childcare - Quincy location

24/7 Wellness Center access

Educational assistance opportunities

Qualifications

• Required: High school diploma or equivalent
• Preferred: Computer experience

Responsibilities

• Responsible for quality specimen collection and delivering an exceptional customer service experience.
• Educate patients on proper specimen collection; register, identify order issues, and collect patient demographics.

Skills

Customer service

Education

High school diploma or equivalent

Tools

Computer experience

Job description

PAY RATE: $16.24 - $21.92

BASED ON RELEVANT EXPERIENCE + $2.00 SHIFT DIFFERENTIAL IF APPLICABLE

COMPETITIVE BENEFITS

Click here (https://www.blessinghealth.org/benefits) to review our complete Total Rewards Guide.

+ 403b + matching

+ Up to 4 weeks paid time off in first year

+ Onsite childcare - Quincy location

+ 24/7 Wellness Center access

+ Educational assistance opportunities

JOB SUMMARY

This position is responsible for the clinical and clerical responsibilities related to quality specimen collection of various types (blood, urine, etc.) to perform diagnostic testing and appropriately get results back to ordering providers, all while delivering an exceptional customer service experience for all lab and imaging patients.

Individual is responsible for providing optimal customer service, assisting with any physical challenges related to patient visit, drawing blood, educating patients on proper specimen collection (for specimens such as urine, stool, etc.), appropriately receiving, labeling, and preparing specimen for transport. Serve as resource to patients and provider offices, able to answer any questions about testing needed, specimen collection, insurance requirements/medical necessity, and appropriate method for send-out labs.

Individual will appropriately register, identify order issues and trouble-shoot, collecting patient demographics and payments, checking insurance eligibility, and linking orders to ensure accuracy and timeliness of test results to ordering provider.

Position may be responsible for performing phlebotomy at a variety of locations including in-home, nursing home, or alternate clinics; and may be responsible for transporting specimens.

This position also works closely with radiology team to assist with patient transfers, performs EKGs and other duties as assigned.

JOB QUALIFICATIONS

Education/Training/Experience:

REQUIRED:

+ High school diploma or equivalent

PREFERRED:

+ Computer experience preferred

License/Certifications/Special Requirements:

+ N/A

Pay Status:

+ NON-EXEMPT HOURLY

EEO Statement: Blessing Health System provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Blessing Health System complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Blessing Health System expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Blessing Health System's employees to perform their job duties may result in discipline up to and including discharge.