Pharmacy Technician Senior Representative - Freedom Fertility - VFP - Remote, MA

Cigna; Boston (MA); Remote; USD 45,000 - 60,000; Full time

Job summary

A leading healthcare company seeks a Pharmacy Technician Senior Representative in Boston, who will ensure timely prescription fulfillment while utilizing problem-solving skills. This role requires detail orientation and a love for helping patients achieve their dreams of family, alongside a desire to work in a supportive team environment.

Benefits

Health coverage effective day 1 (medical, dental, vision)

Holiday, PTO and OT pay

401K with company match

Tuition reimbursement

Fun, friendly and unique culture

Qualifications

• Minimum of 1 year of Pharmacy Technician experience required.
• Excellent data entry skills required.
• Call center experience preferred.

Responsibilities

• Accurately obtain and enter patient information.
• Escalate complex claims to appropriate teams.

Skills

Communication

Problem-solving

Data entry

Education

MA Pharmacy Technician State License

PTCB certification

Job description

Ready for a job that encourages you to use your communication and problem-solving skills? If so, prepare to use those skills to help your patients’ dreams of having a family come true! As a Pharmacy Technician Senior Representative, you will use your data entry skills to ensure patients receive the prescriptions they need in a timely manner. This is not your average Data entry job – you’ll work for a company that truly cares about people while helping our patients achieve happiness.

Here’s a little more on how you’ll make a difference:

• Pay attention to detail – Accurately obtain and enter patient information, including shipping, insurance, and payment details.
• Be a team player – Escalate complex claims to the appropriate team for further action.

Why join us?

• Health coverage effective day 1 (including medical, dental, vision)
• Holiday, PTO and OT pay
• 401K with company match
• Tuition reimbursement
• Fun, friendly and unique culture – bring your whole self to work every day!

What you need to do the job:

• MA Pharmacy Technician State License required and PTCB required
• minimum of 1 year of Pharmacy technician experience required.
• Excellent Data entry skills required.
• Call center experience preferred, not required
• An empathetic and fun-loving personality with a few good jokes on the ready
• Able to work a rotating work scheduled during the week that includes working 9 AM to 5:30 AM ET and 10:30 AM to 7 pm ET. - Monday through Friday
• Able to work on Saturday once a month.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [e-mail] for support. Do not email [e-mail] for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.