DIAGNOSTIC TECHNICIAN

Blessing Hospital; Quincy (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare provider is seeking a candidate responsible for clinical and clerical duties related to specimen collection and diagnostic testing. The role emphasizes exceptional customer service and involves tasks such as drawing blood, educating patients, and ensuring accurate test results. Applicants should have a high school diploma and ideally some computer experience.

Benefits

403b + matching

Up to 4 weeks paid time off in first year

24/7 Wellness Center access

Educational assistance opportunities

Qualifications

• Required: High school diploma or equivalent.
• Preferred: Computer experience.
• N/A: License/Certifications/Special Requirements.

Responsibilities

• Responsible for quality specimen collection (blood, urine, etc.) and diagnostic testing.
• Provide customer service and assist with patient visits and queries.
• Perform phlebotomy, register patients, and troubleshoot order issues.

Skills

Customer Service

Phlebotomy

Education

High school diploma or equivalent

Tools

Computer Skills

Job description

BASED ON RELEVANT EXPERIENCE + $2.00 SHIFT DIFFERENTIAL IF APPLICABLE

COMPETITIVE BENEFITS

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• 403b + matching
• Up to 4 weeks paid time off in first year
• 24/7 Wellness Center access
• Educational assistance opportunities

JOB SUMMARY

This position is responsible for the clinical and clerical responsibilities related to quality specimen collection of various types (blood, urine, etc.) to perform diagnostic testing and appropriately get results back to ordering providers, all while delivering an exceptional customer service experience for all lab and imaging patients.

Individual is responsible for providing optimal customer service, assisting with any physical challenges related to patient visit, drawing blood, educating patients on proper specimen collection (for specimens such as urine, stool, etc.), appropriately receiving, labeling, and preparing specimen for transport. Serve as resource to patients and provider offices, able to answer any questions about testing needed, specimen collection, insurance requirements/medical necessity, and appropriate method for send-out labs.

Individual will appropriately register, identify order issues and trouble-shoot, collecting patient demographics and payments, checking insurance eligibility, and linking orders to ensure accuracy and timeliness of test results to ordering provider.

Position may be responsible for performing phlebotomy at a variety of locations including in-home, nursing home, or alternate clinics; and may be responsible for transporting specimens.

This position also works closely with radiology team to assist with patient transfers, performs EKGs and other duties as assigned.

JOB QUALIFICATIONS

Education/Training/Experience:

REQUIRED:

High school diploma or equivalent

PREFERRED:

Computer experience preferred

License/Certifications/Special Requirements:

N/A

Pay Status:

NON-EXEMPT HOURLY

EEO Statement: Blessing Health System provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Blessing Health System complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Blessing Health System expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Blessing Health System's employees to perform their job duties may result in discipline up to and including discharge.