DHS PROGRAM ASSISTANT

State of Arkansas; Fayetteville (AR); On-site; USD 32,000 - 52,000; Full time

Job summary

An established industry player is seeking a compassionate Program Assistant to provide essential social services to families and individuals. This role involves teaching vital living skills, assisting with behavior management, and ensuring clients receive the necessary resources. With a commitment to improving lives, this position offers a rewarding opportunity to make a significant impact in the community. The organization values its employees, providing excellent benefits such as pension plans, paid holidays, and a supportive work environment. If you are passionate about serving others and making a difference, this role is perfect for you.

Benefits

Pension

Maternity Leave

Paid State Holidays

Employee Support Programs

Qualifications

• Experience in social services and working with families.
• Ability to teach living skills and assist with behavior plans.

Responsibilities

• Provide social services and support for families in need.
• Transport clients for appointments and assist with resource location.

Skills

Community Engagement

Organizational Skills

Computer Skills

Problem Solving

Education

High School Diploma

Job description

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Position Number: 22110220
County: Washington
Posting End Date: 05/15/2025
Anticipated Starting Salary: $32,405.00
DCFS

Preferred Qualifications: Experience in working with children and/or families, some experience with community engagement or community resources. Computer experience preferred. Organizational skills are a must.

Special Work Conditions: The PA is expected to be prepared to work non- standard work hours which often include evenings, weekends and holidays; be on a 24 hour on-call rotation for up to 7 days at a time; operate a motor vehicle safely according to applicable laws at any time of day or night; have reliable personal transportation; extensive in-state travel ability; maintain a valid driver’s license and current auto insurance; ability to work with families who are experiencing poverty, addiction, and/or some type of neglectful or abusive situation; to lift weight (i.e., picking up children) up to 50 lbs.; ability to transport children and adults, ability to deal with complex situations and problem solve those situations.

The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.

Position Information

Class Code: M090C

Grade: GS03

FLSA Status: NON-EXEMPT

Salary Range: $32,405.00 - $51,686.00

Summary

The Department of Human Services (DHS) Program Assistant is responsible for providing social services to program recipients and support for families. This position is governed by state and federal laws and agency/institution policy.

Functions

Teaches and demonstrates living skills to clients, such as budgeting, cooking, menu planning, housekeeping, and child care. Transports clients and/or family members for medical, dental, educational, and counseling appointments. Aides clients in locating resources by contacting organizations or agencies for assistance. Assists with developing and monitoring behavior plans, parenting/anger management classes, and maintaining narratives detailing action taken on behalf of the client/family. Participates in training clients in employment skills by providing materials and tools, monitoring work assignments, and providing direct assistance when needed. Attends staff and mandatory trainings. Schedules, monitors, and documents family visits. Performs clerical duties, such as answering the telephone, routing calls, receiving referrals for clients, typing documents, filing, and handling mail. Performs other duties as assigned.

Dimensions

None

Knowledge, Skills and Abilities

Knowledge of agency and community resource organizations. Knowledge of applicable computer functions and applications. Ability to teach or model functional living skills. Ability to observe and evaluate contacts and case development. Ability to interview clients and collect and evaluate data. Ability to prepare and present oral and written information.

Minimum Qualifications

The formal education equivalent of a high school diploma; plus one year of experience in a social-service related field. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Licenses

None

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.