Administrative Support 2 (Program Assistant) - 00000699

Georgia Department of Human Services; Georgia; On-site; USD 30,000 - 50,000; Full time

Job summary

An established state agency is on the lookout for an Administrative Support professional to join their dynamic team. This role focuses on providing essential support functions within the office, ensuring smooth operations and efficient workflow. The ideal candidate will have a strong background in customer service and administrative tasks, utilizing tools like Microsoft Office Suite to manage correspondence, data entry, and office supplies. With a generous benefits package and opportunities for professional growth, this position is perfect for those looking to make a meaningful impact in public service.

Benefits

Flexible Work Schedule

Employee Retirement Plan

401(k) Plan

457 Plan

Paid Holidays

Vacation & Sick Leave

Medical Insurance

Dental Insurance

Vision Insurance

Employee Discount Programs

Qualifications

• Two years of general office or administrative experience.
• Experience in customer service in an office environment.

Responsibilities

• Perform general office management and clerical duties.
• Assist supervisor with budget data and maintain confidential records.
• Facilitate day-to-day office operations.

Skills

Customer Service

Microsoft Office Suite

Data Entry

Education

High School Diploma or GED

Tools

Standard Office Equipment

Job description

Stronger Families for a Stronger Georgia.The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults.

What we offer. Enjoy a generous benefits package that includes a flexible work schedule, unique training opportunities, employee retirement plan, 401(k) plan and 457 plan, 13 paid holidays, vacation & sick leave, medical, dental, vision, long/short-term care, life insurance, and employee discount programs; in addition to telework opportunities depending upon the position.

Start your career in public service.DCSS is the division within DHS that enhances the well-being of children by locating non-custodial parents; establishing paternity and support orders; enforcing and modifying support obligations; and collecting and distributing child support payments. This program promotes parent accountability and self-sufficiency while reducing the public responsibility for providing financial and medical support to children. DCSS also administers several outreach programs to include but not limited to Fatherhood, Prison Re-Entry and Parental Accountability Court. All of these outreach initiatives are devoted to increasing non-custodial parental involvement in the child's life.

The Georgia Department of Human Services (DHS),The Division of Child Support Services (DCSS) is seeking candidates for the position of Administrative Support 2. This position is based at the DCSS office located in Newnan, Coweta County, GA.

JOIN OUR TEAM!!!

Pay Grade: D

Under general supervision, performs a variety of general secretarial, clerical, and administrative support functions/processes or a few specialized or essential clerical functions in support of a unit or office and related personnel. May enter data and/or process documents and records. The work includes operating standard office equipment. Work is performed under the general supervision of a clerical or administrative supervisor.

Role and Responsibilitiesmay include some or all of the following:

• Performs general office management/secretarial/bookkeeping duties, including keyboarding, filing, generating and managing correspondence (reports, documents, memos, forms, presentations), addressing telephone inquiries, duplicating documents and other activities to assist staff in preparing for and making presentations, completes data entry assignments, etc.
• Uses Microsoft Office Suite and/or standard applications typically used in a corporate office environment to perform daily work assignments.
• Receives and properly manages incoming and outgoing mail and telephone communications.
• Orders supplies and equipment for the office.
• Ensures general maintenance and repair needs for telephones, technology and other items necessary to ensure efficient office operations.
• Assists supervisor with maintenance of budget data.
• Maintains files of required reports and records.
• Organizes professional learning opportunities for staff, including registration, duty leave, travel arrangements and expense reports.
• Maintains time and attendance records for staff.
• Registers and transfers cases.
• Maintains confidential records.
• Engages in other specialized activities relative to the office, program, divisions or agency.
• Facilitates the day-to-day operation of the office while the supervisor is off site.
• Performs other professional responsibilities as assigned.

• High school diploma or GED AND Two (2) years of general office or administrative experience.

Preferred Skills/Qualifications:Preference will be given to candidates who, in addition to meeting the minimum qualifications, demonstrate some or all of the following skills/experience:

• Two (2) years of work experience involving customer service in an office environment.

• Intermediate work experience using Microsoft Office Suite, and/or standard software applications in an office environment.