DHS PROGRAM ASSISTANT

State of Arkansas; Bentonville (AR); On-site; USD 32,000 - 52,000; Full time

Job summary

An established industry player in social services seeks a Program Assistant to provide essential support to families and individuals in need. This role involves teaching vital living skills, assisting clients in navigating resources, and ensuring the well-being of vulnerable populations. With a focus on community impact, the position offers a fulfilling opportunity to make a difference in the lives of Arkansans. Join a dedicated team committed to enhancing lives and ensuring safety across the state, while enjoying great benefits including a pension and paid state holidays.

Benefits

Pension

Maternity leave

Paid state holidays

Employee support programs

Qualifications

• High school diploma plus one year of experience in a social-service related field.
• Ability to teach living skills and evaluate client interactions.

Responsibilities

• Teach living skills such as budgeting and cooking.
• Transport clients for medical and educational appointments.
• Assist clients in locating community resources.

Skills

Knowledge of agency and community resources

Proficiency in applicable computer applications

Ability to teach and model living skills

Ability to observe and evaluate contacts

Ability to interview clients

Ability to prepare and present information

Education

High school diploma or equivalent

Job description

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Bentonville, Berryville, Carro, AR, US, 72712, 726

Category: AR DEPT OF HUMAN SERVICES

Anticipated Starting Salary: $32,405.00

Position Number: 44071073
County: Benton; Carroll; Madison; Washington
Posting End Date: [[postingEndDate]]

Anticipated Starting Salary: $32,405.00

DCFS

NOTE: This application is used for vacancies in the following counties:

• Washington county main and annex building [opening in "in home" services unit and "out of home" services unit]
• Benton [opening in "out of home" services unit]
• Carroll [opening for hybrid "in home" and "out of home" unit]
• Madison [opening for hybrid "in home" and "out of home" unit]

You will be able to choose your county when applying.

The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like childcare centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.

Position Information

Class Code: M090C

Grade: GS03

FLSA Status: NON-EXEMPT

Salary Range: $32,405.00 - $51,686.00

Summary

The Department of Human Services (DHS) Program Assistant provides social services to program recipients and support for families. This role is governed by state and federal laws and agency policies.

Functions

• Teaches and demonstrates living skills such as budgeting, cooking, menu planning, housekeeping, and child care.
• Transports clients and/or family members for medical, dental, educational, and counseling appointments.
• Assists clients in locating resources by contacting organizations or agencies for assistance.
• Develops and monitors behavior plans, parenting/anger management classes, and maintains detailed case narratives.
• Participates in training clients in employment skills, providing materials, monitoring work, and assisting as needed.
• Attends staff and mandatory trainings.
• Schedules, monitors, and documents family visits.
• Performs clerical duties such as answering phones, routing calls, receiving referrals, typing documents, filing, and handling mail.
• Performs other duties as assigned.

Knowledge, Skills, and Abilities

• Knowledge of agency and community resources.
• Proficiency in applicable computer applications.
• Ability to teach and model living skills.
• Ability to observe, evaluate contacts and case development.
• Ability to interview clients, collect, and evaluate data.
• Ability to prepare and present information orally and in writing.

Minimum Qualifications

High school diploma or equivalent plus one year of experience in a social-service related field. Additional requirements may be reviewed and approved by the Office of Personnel Management. Other education or experience may substitute for these requirements with approval.

Licenses

None

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other protected characteristic.