DGR Store Lead

Goodwill Industries Of North Louisiana Inc; Shreveport (LA); On-site; USD 17,000 - 22,000; Full time

Job summary

Goodwill is seeking a store supervisor in Shreveport, LA to support leadership by actively managing daily operations, donations intake, and floor activities. You will supervise staff, ensure compliance with procedures, and maintain a welcoming shopping environment.

The role requires a high school diploma, 2 years in customer service, and at least 6 months of supervisory experience, with a flexible schedule for opening, mid, and closing shifts.

Qualifications

• High school diploma/GED and two years of customer service experience.
• Six months of supervisory experience are required or preferred.

Responsibilities

• Assist in receiving and distributing donations.
• Oversee sales floor activities, product rotation, and janitorial work.
• Delegate daily assignments and enforce proper procedures.
• Lead by example to ensure excellent customer service.
• Manage audits, training, reports and team performance.
• Maintain a flexible schedule for openings, mid-shifts and closings.
• Prepare, secure and make deposits and change orders.

Skills

Customer service

Supervisory experience

Education

High school diploma/GED

Job description

Supports DGR Leadership by being an active member of the store management team. Assists in managing daily operations such as attending to the receiving and distribution of donations, sales floor activities, product rotation, janitorial work, delegation of daily assignments, implementing proper procedure, instilling a sense of urgency in the team, leading by example and ensuring all team member are providing excellent customer service. Manages audits, training, reports, quality check and performance of team members. Must have a flexible schedule in order to work a variety of opening, mid, and closing shifts. Required to prepare, secure and make deposits as well as change orders.Education and/or Experience:External Candidates: High school diploma/GED or equivalent and two (2) years experience in a customer service oriented field and six (6) months of supervisory experience.Internal Candidates: High school diploma/GED or equivalent and two (2) years experience in a customer service oriented field and six (6) months of Goodwill experience.Certificates, Licenses, Registrations: Possess a privately owned vehicle and valid license or must be able to access locations, possibly at a moments notice that may not be accessible by public transportation and does not violate any Goodwill cash handling policy/procedure. Certified forklift operator, or be able to obtain certification within three (3) months of hire, if required.Screenings: A background screening will be completed as a condition of employment.