DevOps Demo Engineer

Socket.dev; Austin (TX); Hybrid; USD 86,000 - 108,000; Full time

Benefits offered by this job

Health, dental and vision insurance

401K with company matching

Unlimited vacation

Hybrid work model

Job summary

LogicMonitor is seeking a DevOps Demo Engineer in Austin, TX to maintain demo environments, configure infrastructure, and support automated deployments using GitOps practices. You will collaborate with Product, Development, and Sales teams to ensure readiness for demos and trials, while enforcing security and compliance standards.

The role emphasizes environment scaling, runbook creation, and documentation, with a strong focus on performance optimization and incident resolution.

Qualifications

• Bachelor's degree or equivalent experience.
• Proficiency with config management, deployment automation, and monitoring tools.
• Scripting skills in Bash or Python for automation.

Responsibilities

• Environment management for demo setups and POCs.
• Configure infrastructure using playbooks and standards.
• Support automated deployment pipelines and GitOps practices.
• Use AI tools to accelerate deployment troubleshooting and runbook creation.
• Monitor demos; tune dashboards and alerts to reduce noise.
• Follow security best practices and assist with IAM/RBAC and audits.
• Assist with scaling and capacity planning for demos.
• Collaborate with Product, Development, Sales, and SE teams.
• Create and maintain documentation for setup and maintenance.
• Identify performance issues and assist with optimizations.
• Provide timely resolution and document learnings.

Skills

Scripting: Bash/Python

Automation tooling

Communication & collaboration

Education

Bachelor's degree in Computer Science, Engineering, or related field

Tools

Ansible

Jenkins

Prometheus

Job description

About Us:

We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.

This role is open to candidates based in or near Austin, TX.

Our Austin office is based in the vibrant San Jacinto Center downtown with breathtaking views of Lady Bird Lake. At LogicMonitor, we hire within our Centers of Energy—vibrant locations where our teams connect, collaborate, and innovate.

To learn more about life at LogicMonitor, check out our Careers Page.

What You’ll Do:

LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise.

Our customers love LogicMonitor’s ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn’s Best Places to Work for the seventh year in a row! As we enter this next phase of growth, we are in search of a DevOps Demo Engineer.

1. Environment Management: Maintain the Sales Demo Environment so it remains available, current, and correctly provisioned for field POCs, webinars, trials, and specific demo scenarios.
2. Infrastructure Configuration: Configure and support underlying infrastructure using established standards and playbooks, assisting with guided changes to keep demo environments running smoothly.
3. Deployment Automation: Support automated deployment pipelines, execute deployment runs, troubleshoot failures, contribute to script and pipeline improvements, and follow GitOps practices for updates.
4. AI Assisted Operations Use AI tools to accelerate deployment troubleshooting, scripting, demo-environment validation, incident documentation, and runbook creation whie applying human review, security controles, responsible usage, and change-management standards.
5. Monitoring and Alerts: Support monitoring, dashboards, and alert tuning to improve demo environment visibility, identify issues early, and reduce operational noise.
6. Security and Compliance: Follow and enforce security best practices while supporting vulnerability remediation, IAM/RBAC access management, compliance audits, and audit-ready documentation.
7. Environment Scaling: Assist with scaling strategies, autoscaling, rightsizing, capacity planning, and cleanup of resources to meet demo environment demand efficiently.
8. Collaboration with Product & Development Teams: Work with Product, Development, Sales, and SE teams to integrate new features, support readiness reviews, test updates, and prepare environments for specific demo scenarios.
9. Documentation and Knowledge Sharing: Create and maintain setup, configuration, maintenance, runbook, and how-to documentation while sharing knowledge as environments and processes evolve.
10. Performance Optimization: Identify performance issues and support optimizations, testing, profiling, and KPI reporting to improve demo environment responsiveness.
11. Issue Resolution: Provide timely support for demo environment issues, follow incident procedures, elevate complex problems, and document resolutions for future reference.

What You’ll Need:

• Bachelor's degree in Computer Science, Engineering, or a related field or equivalent experience.
• Proficiency with tools for configuration management, deployment automation, and monitoring (e.g., Ansible, Jenkins, Prometheus).
• Working scripting skills (e.g., Bash, Python) for basic automation and troubleshooting.
• Knowledge of security best practices and compliance standards.
• Excellent communication and collaboration skills.

LogicMonitor is an Equal Opportunity Employer At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best.

For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Work Authorization: At this time, we are able to consider candidates who are authorized to work in the United States on a full-time, permanent basis without requiring new or initial employer-sponsored work authorization. Candidates who currently hold valid U.S. work authorization that can be transferred to a new employer (such as certain H-1B statuses) may be considered on a case-by-case basis. We are not able to provide new sponsorship for employment-based visas that require an initial petition or application by the employer.

LogicMonitor is dedicated to fostering a culture of transparency and fairness, including our commitment to pay transparency. We provide the base salary ranges for all positions posted within the United States.

Compensation packages at LogicMonitor for eligible roles include base salary, a variable plan depending on role, along with comprehensive benefits. The range displayed on each job posting reflects the minimum and maximum base salary target for new hires in the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. As part of our holistic compensation philosophy, your package will also include, but is not limited to: Comprehensive health, dental and vision coverage, generous parental leave policies, access to our Employee Assistance Program and various Wellness programs, a 401K with company matching, a Lifestyle Spending Account, and an unlimited vacation policy. For more information on our benefits, see our careers page.

The Base Salary range for this role is:

$86,205 — $107,730 USD

Our goal is to ensure an accessible and inclusive experience for every candidate.

If you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form.

Know your rights: workplace discrimination is illegal. Please click here to review LogicMonitor’s U.S. Pay Transparency Nondiscrimination Provision.