Device Solutions Specialist — Tech Help & Sales

Ribbit Computers; Wichita (KS); On-site; USD 19,000 - 22,000; Full time

Job summary

Ribbit Computers in Wichita, KS is seeking a motivated IT support associate to troubleshoot technical computer issues, assist clients with new device setups, and sell computers and services. You will work with a team to service devices and research new techniques.

Requirements include strong communication, the ability to handle stressful situations, and familiarity with Windows 8.1/10/11, macOS, and Office Suite.

Qualifications

• Strong written and verbal communication skills.
• Ability to establish and maintain relationships with clients and coworkers.
• Ability to handle stressful situations in a congenial manner.
• Ability to troubleshoot Windows 8.1, 10, and 11, as well as macOS and familiarity with Office Suite.
• Strong organizational skills.
• Ability to manage multiple projects/tasks simultaneously.
• Ability to work independently or as a team.
• Ability to plan and prioritize to achieve a defined objective.

Responsibilities

• Work with customers to troubleshoot technical computer issues and fully document actions and results.
• Assist clients with new device setups.
• Sell computers and services.
• Work with a team to service devices, sell services, and research new techniques and products we can sell.

Skills

Communication

Customer relations

Stress management

Organizational skills

Task management

Teamwork

Prioritization

Windows/macOS

Tools

Office Suite

Job description

Ribbit Computers in Wichita, KS is seeking a motivated IT support associate to troubleshoot technical computer issues, assist clients with new device setups, and sell computers and services. You will work with a team to service devices and research new techniques.

Requirements include strong communication, the ability to handle stressful situations, and familiarity with Windows 8.1/10/11, macOS, and Office Suite.