Tech Support & Sales Specialist

Ribbit Computers; Derby (KS); On-site; USD 42,000 - 56,000; Full time

Job summary

Ribbit Computers in Derby, KS seeks a tech-savvy team member to troubleshoot computer issues and document actions. You will assist with new device setups, sell computers and services, and collaborate with colleagues to service devices and explore new products.

The ideal candidate has strong communication, customer-service experience, and the ability to work independently or in a team in a fast-paced IT environment.

Qualifications

• Strong and persuasive written and verbal communication skills.
• Ability to establish and maintain working relationships with clients and coworkers.
• Ability to handle stressful situations in a congenial manner.
• Strong organizational skills.
• Ability to manage multiple projects/tasks simultaneously.
• Ability to work independently or as a team.
• Ability to plan and prioritize to achieve a defined objective.
• Minimum of one (1) years’ work experience in a IT related field, customer service, or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.

Responsibilities

• Work with customers to troubleshoot technical computer issues and fully document actions and results.
• Assist clients with new device setups.
• Sell computers and services.
• Work with a team to service devices, sell services, and research new techniques and products we can sell.

Skills

Technical troubleshooting

Communication skills

Relationship building

Stress management

Organizational skills

Multitasking

Teamwork

Prioritization

Tools

Office Suite

Job description

Ribbit Computers in Derby, KS seeks a tech-savvy team member to troubleshoot computer issues and document actions. You will assist with new device setups, sell computers and services, and collaborate with colleagues to service devices and explore new products.

The ideal candidate has strong communication, customer-service experience, and the ability to work independently or in a team in a fast-paced IT environment.