Device Repair Technician - Hands-On Tech & Commission

Batteries Plus - LIION Power Inc; Trussville (AL); On-site; USD 20,000 - 21,000; Full time

Job summary

Batteries Plus Bulbs is seeking a Device Repair Technician to join our team and help launch a device repair function in-store. You will repair cell phones, tablets and related devices, with opportunities to create procedures and training videos for colleagues.

The role combines retail responsibilities with technical work in a supportive environment, including safety procedures and PPE. Experience in device repair and strong communication skills are essential.

Qualifications

• Minimum high-school diploma or equivalent with 3–6+ months device repair experience.
• Demonstrated technical aptitude and ability to learn new processes quickly.
• Strong attention to detail with the ability to manage multiple commitments and deadlines.
• Excellent communication and customer service skills, both oral and written.
• Regular use of hands to handle electronic products and a computer; comfortable with tech.
• Ability to lift 10–20 lbs regularly; 50 lbs occasionally; more than 50 lbs infrequently.

Responsibilities

• Repair cell phones, tablets, and other devices as needed.
• Receive, pack and ship these devices.
• Develop written procedures and technical videos for common device repair activities.
• Participate in formal training of store associates, including tearing down devices and producing training photos/videos.
• Follow safety rules and wear appropriate PPE.

Skills

Technical aptitude

Communication skills

Customer service

Attention to detail

Education

High school diploma or equivalent

Tools

Computer

Job description

Batteries Plus Bulbs is seeking a Device Repair Technician to join our team and help launch a device repair function in-store. You will repair cell phones, tablets and related devices, with opportunities to create procedures and training videos for colleagues.

The role combines retail responsibilities with technical work in a supportive environment, including safety procedures and PPE. Experience in device repair and strong communication skills are essential.