Device Repair Technician and Sales Associate

Batteries Plus LLC; Lake Park (FL); Vor Ort; USD 21.000 - 30.000; Vollzeit

Zusammenfassung

Batteries Plus Bulbs is hiring a Device Repair Technician to service devices such as cell phones, tablets, and light fixtures, and to help start the device repair function within the stores. The role includes repairing devices, shipping responsibilities, and contributing to training materials.

The ideal candidate has a HS diploma with 3–6+ months of device repair experience or an associate degree in electronics or a related technical field, plus strong communication skills and attention to

Qualifikationen

• Minimum H.S. diploma/equivalent plus 3-6+ months of previous device repair experience.
• In lieu of device repair experience, minimum associates degree in electronics, or other technical degree.
• Demonstrated technical aptitude.
• Attention to detail and ability to manage multiple commitments; prioritize, follow up, and meet deadlines.
• Excellent communication and customer service skills, both oral and written; ability to inform, teach, and train.
• Working conditions typical for a warehouse environment, with some tasks in a traditional office setting.
• Regular use of hands to handle electronic products and frequent computer use.
• Lifting 10-20 lb regularly, 50 lb occasionally, and over 50 lb infrequently.

Aufgaben

• Repair cell phones, tablets, light fixtures and other devices as needed; Apple and Samsung.
• Receive, pack and ship devices.
• Develop written procedures and technical videos for common device repair activities.
• Maintain proper inventory.
• Participate in formal training of store associates; tear down devices and assist with video training production.
• Provide live camera-based remote support (Skype) for in-store repairs.
• Follow all safety rules and wear PPE.

Kenntnisse

Technical aptitude

Communication skills

Ausbildung

High School diploma or equivalent

Associate degree in electronics or related technical field

Jobbeschreibung

Do you have a technical aptitude that you would like to bring into a professional setting? Do you have the communication skills to teach others?

If you do, Batteries Plus Bulbs has a NEW & UNIQUE device repair technician opportunity for you! Batteries Plus Bulbs is looking for a person that is able to repair cell phones, tablets, light fixtures, and other devices as needed. As well as, support the start-up of the device repair function within Batteries+Bulbs. Experience Required!

Device Repair Technician Duties:

• Repair cell phones, tablets, light fixtures and other devices as needed. Apple and Samsung
• Receive, pack and ship these devices
• Develop written procedures and technical videos for common device repair activities
• Maintain proper inventory
• Participate in formal training of store associates to include tearing down devices, taking photos, assisting with video training production.
• Provide live camera-based remote support (i.e., Skype) for in-store device repairs
• Follow all safety rules and regulations; wear proper Personal Protective Equipment (PPE)

Device Repair Technician Qualifications:

• Minimum H.S. diploma/equivalent plus 3-6+ months of previous device repair experience.
• In lieu of device repair experience, minimum associates degree in electronics, or other technical degree
• Demonstrated technical aptitude. Able to quickly pick up on new processes and technologies without a lot of guidance
• Demonstrated attention to detail and ability to effectively manage and track multiple commitments; effectively prioritize, follow up, and meet deadlines.
• Excellent communication and customer service skills, both oral and written. Strong customer service focus. Ability to inform, teach, and train
• Working conditions are typical for a warehouse environment, with some tasks (i.e., live store support) being done in a traditional office setting
• This position requires the employee to regularly use hands to handle or touch electronic products The position also requires the employee to regularly use a computer and other office equipment
• This position requires lifting 10-20# on a regular and frequent basis, 50# on an occasional basis, and more than 50# on an infrequent basis.