Device Repair & Customer Solutions Specialist

batteriesplusjobs; Columbia Township (MO); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Great pay

Employee pricing

Fun work environment

Job summary

Batteries Plus is seeking store associates in Columbia, MO to assist customers with devices, batteries, bulbs and key fobs. You will test and repair products, resolve issues with empathy, and help customers choose solutions and pricing. The role emphasizes service, teamwork, and a positive, fun work environment.

The position values computer aptitude and a proactive approach to problem solving, with opportunities to grow in a fast-paced, nationwide repair and retail team.

Qualifications

• Customer service is our business and we exceed customer expectations.
• Ability to listen, ask questions, research, and offer solutions.
• Discipline, trust, integrity and a commitment to excellence.

Responsibilities

• Work daily with Smartphones, Batteries, Bulbs and Key Fobs and other products to test and repair.
• Help customers find solutions with compassion and empathy.
• Use computer systems to assist customers and complete transactions.

Skills

Customer service

Computer aptitude

Tech savviness

Problem solving

Empathy

Job description

Batteries Plus is seeking store associates in Columbia, MO to assist customers with devices, batteries, bulbs and key fobs. You will test and repair products, resolve issues with empathy, and help customers choose solutions and pricing. The role emphasizes service, teamwork, and a positive, fun work environment.

The position values computer aptitude and a proactive approach to problem solving, with opportunities to grow in a fast-paced, nationwide repair and retail team.