Device Deployment Specialist (Entry-Level)

Insight Global (United States); Roseburg (OR); On-site; USD 42,000 - 58,000; Full time

Job summary

Insight Global in Oregon is seeking Level 1 Deployment Technicians to support a large-scale endpoint modernization, deploying about 4,000 devices across sites. You will assist with installation, setup, imaging, and basic troubleshooting of desktops and laptops under guidance of leads, ensuring devices are configured and ready for end users.

This entry-level role emphasizes hands-on learning in enterprise deployment environments, with opportunities to gain Windows workstation experience, asset

Qualifications

• 6+ months experience as PC/computer technician or similar role.
• Familiar with LAN/WAN networks troubleshooting concepts.
• Knowledge of computer systems and IT components.
• Understanding of remote PC troubleshooting.
• Knowledge of internet security and data privacy principles.
• Basic troubleshooting skills.
• Excellent communication abilities and customer service skills.
• Exceptional organizing and time-management skills.
• BSc/BA in Computer Science, engineering or relevant field or a combination of relevant experience.
• Ability to lift up to 50 pounds.
• Experience working in a healthcare environment.
• Relevant certifications (e.g. CompTIA A+) will be an advantage.
• Exposure to device deployments or refresh projects.
• Familiarity with Windows environments and workstation setup.
• Ability to follow standard deployment processes and documentation requirements.

Responsibilities

• Assist with device swaps and deployments for desktops and laptops across assigned sites
• Support device setup and installation, including cable management and workstation configuration
• Perform basic imaging and configuration tasks following established procedures
• Conduct initial functional checks (login, peripherals, connectivity) prior to user handoff
• Provide basic troubleshooting support for hardware, software, and connectivity issues
• Assist with printer and peripheral setup, including monitors, keyboards, and docking stations
• Support asset tracking and inventory updates, ensuring accurate documentation of deployed devices
• Document tasks, issues, and resolutions within tracking systems
• Deliver strong customer service when interacting with end-users during deployments
• Escalate technical issues beyond scope to Level 2 technicians or leads

Skills

Device deployment

LAN/WAN troubleshooting

Windows workstation setup

Imaging & configuration

Customer service

Documentation

Healthcare environment experience

CompTIA A+ (advantage)

Education

BSc/BA in Computer Science or related field

Job description

Insight Global in Oregon is seeking Level 1 Deployment Technicians to support a large-scale endpoint modernization, deploying about 4,000 devices across sites. You will assist with installation, setup, imaging, and basic troubleshooting of desktops and laptops under guidance of leads, ensuring devices are configured and ready for end users.

This entry-level role emphasizes hands-on learning in enterprise deployment environments, with opportunities to gain Windows workstation experience, asset