Developmental Disabilities Service Coordinator & Advocate

Jobtailor; Warsaw (IN); On-site; USD 42,000 - 66,000; Full time

Job summary

Jobtailor in the United States seeks a dedicated case manager to support individuals with developmental disabilities and their families, helping identify needs and coordinate services with multiple agencies.

You will maintain case notes, monitor service quality, and advocate for clients while building trusted relationships and ensuring timely action plans. The role emphasizes independence, confidentiality, and timely communication.

Qualifications

• Bachelor's degree from an accredited college or university or RN license.
• Must live in the service area.
• Reliable transportation and acceptable driving record.
• Must use own vehicle for transportation.
• Reliable internet for telecommuting employees.
• Ability to work with multidisciplinary professionals.
• Effective oral and written communication.
• Ability to work with economically and culturally diverse backgrounds.
• Meet timelines accurately and return calls/emails within one business day.
• Work independently and be resourceful.
• Mathematical skills for budgets.
• Ability to handle confidential information discreetly.
• Advocate for individuals' rights.
• Facilitate and lead an ISP team.
• Preferred experience with intellectual and/or developmental disabilities in a community-based setting.

Responsibilities

• Help people with developmental disabilities identify and obtain services and supports.
• Advocate for, monitor, and evaluate services with individuals, families, or guardians.
• Manage a caseload of varying ages, disabilities, and complexity.
• Build trusting relationships through regular contact and planning.
• Identify needs and create action plans.
• Coordinate federal, state, county, and community programs.
• Prepare Utilization Review requests and service authorizations.
• Monitor and assess the quality, timeliness, and effectiveness of services.
• Document all activities in written case notes within three business days.
• Maintain a minimum of 120 TCM billable hours per month.
• Complete mandated reporting protocols for suspected abuse or neglect.

Skills

Case Management

Advocacy

Utilization Review

Documentation

Budgeting

Education

Bachelor's Degree

Registered Nurse License

Tools

Setworks

Kronos

Therap

Microsoft Office

Job description

Jobtailor in the United States seeks a dedicated case manager to support individuals with developmental disabilities and their families, helping identify needs and coordinate services with multiple agencies.

You will maintain case notes, monitor service quality, and advocate for clients while building trusted relationships and ensuring timely action plans. The role emphasizes independence, confidentiality, and timely communication.