Case Manager (Service Coordinator)

Service Coordination Inc; Elkridge (MD); On-site; USD 64,395 - 79,861; Full time

Benefits offered by this job

Competitive base pay

Travel reimbursement

Tuition reimbursement

Excellent health benefits

Paid training

Job summary

A community-focused service organization in Maryland is seeking Service Coordinators passionate about advocating for others. This role involves providing case management services to individuals with developmental disabilities, developing Person-Centered Plans, and ensuring compliance with state requirements. Applicants should hold a relevant bachelor’s degree and have experience working with diverse populations. The role offers competitive salary, excellent benefits, and a commitment to community service.

Qualifications

• Bachelor's degree required in a relevant field.
• Experience with individuals having developmental disabilities is preferred.

Responsibilities

• Advocate for clients and provide resource information.
• Collect eligibility information and complete necessary assessments.
• Develop and monitor Person-Centered Plans.

Skills

Advocacy

Collaboration

Customer focus

Interpersonal skills

Resourcefulness

Tech Savvy

Education

Bachelor's degree in human services

Bachelor's degree in non-human services with 2 years of experience

Job description

Overview

Looking for a job working in your community and advocating for underserved individuals? See Below!!

Service Coordination, Inc. is looking for Service Coordinators with a passion to serve and work within your community — people who LOVE what they do and who are ready to be taken care of to the same degree that they care for others.

Why you should want to work with us?

• Competitive base pay: $64,395-$79,861, determined based on education, relevant case management experience and relevant certifications
• Travel reimbursement and quarterly bonus potential
• Generous Team Member Referral Program
• Excellent benefits including tuition reimbursement, student loan repayment, medical, dental and vision plans, 100% employer-paid short-term and long-term disability and life insurance, 403(b) match up to 5%, generous leave accrual, and holiday pay
• Extensive paid training and employer-provided laptop and cell phone
• Supportive Leadership Teams with monthly Town Halls and Annual Reviews

SCI’s mission is to care for our team, our community and the people we support by providing quality case management and related services, helping people understand their choices and connect to resources in their communities with dignity and rights.

Apply with your resume if you are ready to make a difference and take on challenges in a rewarding role.

Apply Based on Your County:

When applying, apply to the county you live in for the following reasons:

• Understanding community needs, concerns and resources improves service
• Meet position expectations; billing and travel time guidelines apply
• Mileage reimbursement is available at the federal rate

SCI Summary: SCI supports people with disabilities, behavioral challenges, medically complex needs, transitioning youth, the elderly, and other populations using Maryland Department of Health’s Targeted Case Management and Supports Planning work models.

Position Summary: Provide Case Management services to individuals with intellectual and/or developmental disabilities. Establish positive working relationships, explore options and growth opportunities, and maintain a Person-Centered Plan (PCP) with ongoing support services. Ensure all duties meet state-mandated requirements and continuously monitor service quality.

SCI Team Member Expectations: All SCI Team Members follow the organization’s mission, core values, policies and procedures; maintain HIPAA confidentiality; collaborate across teams; participate in meetings and trainings; comply with employment laws; practice self-direction and person-centered planning; foster diversity.

Responsibilities

1. Advocate on behalf of individuals, provide resource information, and educate them to become more self-determined.
2. Collect information for DDA eligibility and recommend eligibility and priority; meet with individuals/families; complete assessments; plan and update PCPs.
3. Plan, facilitate, develop, and update PCPs documenting service needs for DDA-eligible individuals.
4. Research, identify, refer, and coordinate resources to achieve PCP outcomes; share resources with team; assist transitions.
5. Monitor PCPs and conduct follow-up activities; conduct on-site visits and timely contacts; submit required documents (RECON, AIR) and update programs as needed.
6. Adhere to SCI policies and procedures; maintain HIPAA records and use tracking tools; collaborate and communicate effectively; uphold accountability and diversity values.

Essential Competencies

• Collaborates, Communicates Effectively, Customer Focus, Interpersonal Savvy, Instills Trust, Tech Savvy, Ensures Accountability, Values Differences, Resourcefulness, Situational Adaptability, Plans and Aligns

Education Requirements

• A bachelor’s degree in a human services field; OR
• A bachelor’s degree in a non-human services field with two years of human services experience

Experience Preferred

Experience working with people with developmental disabilities

Physical Demands

Standard office environment; ability to operate a computer and office equipment; occasional lifting up to 25 pounds; ability to drive; reasonable accommodations available; job description subject to change.

SCI is an equal opportunity employer and prohibits discrimination. Reasonable accommodations are provided for applicants with disabilities. To request accommodations, contact Kathryn Eckert at [e-mail] or 410-218-5581.

SCI does not sponsor immigration visas. Drug screening (9-Panel) is required after offer. This description is subject to change.

Disclaimer: The recruitment process is approved by SCI’s Team Member Experience Advisory Committee and may change based on business needs.

Equal Opportunity Employer