Developmental Disabilities Program Manager

ViaQuest; Steubenville (OH); Presencial; USD 48 000 - 50 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid training

Benefits package (medical, vision, etc

401k

Resumo da oferta

ViaQuest Residential Services in Steubenville, OH seeks a full-time supervisor to coordinate supports for individuals with developmental disabilities and ensure quality services. You will supervise Direct Support Professionals, manage scheduling and training, and partner with families and teams to promote community engagement.

Requirements include a high school diploma or GED, at least 3 years in the field, strong communication and decision‑making skills, and supervisory experience preferred.

Qualificações

• High school diploma or GED or higher.
• Minimum of 3 years of experience in developmental disabilities.
• Strong customer service and communication skills.
• Supervisory or management experience preferred.
• Shows strong communication and good decision- and time-management skills.

Responsabilidades

• Ensure individuals receive quality services and community engagement.
• Coordinate and manage services including medical appointments and supports.
• Use behavioral health interventions to improve outcomes.
• Develop and assess behavior support strategies and train staff.
• Collaborate with the service team for great communication and customer service.
• Supervise Direct Support Professionals and ensure thorough training.
• Monitor staffing hours to ensure coverage for all shifts.

Conhecimentos

Customer service

Communication

Time management

Decision making

Formação académica

High school diploma/GED

Descrição da oferta de emprego

A Great Opportunity /$48,000 ~ $50,000 per year / Full Time/ On Call Required /

At ViaQuest Residential Services we provide quality support and services to individuals with developmental disabilities in their homes.

Responsibilities may include:

• Ensure that the individuals we serve are receiving quality services and are engaged with the community.
• Coordinate and manage all services and supports for the individuals served, including medical appointments, household management, behavior management, financial services, benefits, etc.
• Use behavioral health interventions to improve outcomes for individuals served.
• Assist in the ongoing development of behavior support strategies and ensuring the implementation of these strategies, including providing training and assessing the effectiveness of the behavior support.
• Collaborate with all members of the individuals’ service team to ensure great communication and customer service is in place.
• Supervise Direct Support Professionals and make sure they are thoroughly trained and providing the best possible services.
• Monitor staffing hours to ensure appropriate services are provided and coverage is in place for all shifts.
• Provide great customer service to individuals served, families/guardians, the county board, and all members of the service team.

Requirements for this position include:

• High school diploma/GED or higher.
• Minimum of 3 years of experience in the field of developmental disabilities
• Strong customer service and communication skills.
• Supervisory or management experience preferred.
• Displays strong communication skills and possess excellent decision‑making and time‑management skills.

What ViaQuest can offer you:

• Paid training.
• Benefit package for full-time employees (including medical, vision, dental, disability and life insurance and a 401k).