Development Technology Specialist — Data & Systems Admin

Pho Prime, LLC; Miami (FL); On-site; USD 53,000 - 64,000; Full time

Benefits offered by this job

Insurance Plans (Medical/Dental/Vision

401k

Competitive Bonus

Tuition Reimbursement

Company Holidays

Employee Resource Groups

Volunteering time

Job summary

Subway in Miami is seeking a Specialist, Development Technology to enhance the U.S. Development team's technology platforms, enabling better tracking of pipeline, contracts, and franchisee relationships.

You will administer systems for new restaurants, remodels, closures, sites and franchisee health, ensuring data accuracy and operational efficiency. The role emphasizes data-driven decision making, user support, and training non-technical users on development tools, with travel up to 10% as

Qualifications

• Bachelors Degree in Business, Information Systems, Real Estate, Operations, or related field.
• 1–2 years of experience with data/systems administration or reporting tools.
• Strong Excel and Microsoft Office skills; comfortable working in pipeline tracking, dashboard, or document management systems.

Responsibilities

• Administer and maintain the U.S. Development team's technology platforms (pipeline tracking system, document management platform, dashboard/BI tools), managing RFPs, user access, data integrity, and system configuration.
• Pipeline Tracker & Reporting — Manage the U.S. development pipeline data and streamline reports to support dashboards on development KPIs (openings, pipeline health, budget variance) for Development leadership.
• Systems Support & Training — Serve as the first point of contact for Development team members' system issues, troubleshoot data and access problems, and train new users on Development technology tools
• Waiver & Site-Approval Workflow Support — Support waiver reviews and site-approval workflows within Development systems, routing requests to the right stakeholders on time.
• Document & Data Management — Manage document uploads and data entry across Development systems (e.g., site packages, approval documentation), ensuring accuracy and audit-readiness.

Skills

Strong Excel

Education

Bachelors Degree in Business, Information Systems, Real Estate, Operations, or related field

Job description

Subway in Miami is seeking a Specialist, Development Technology to enhance the U.S. Development team's technology platforms, enabling better tracking of pipeline, contracts, and franchisee relationships.

You will administer systems for new restaurants, remodels, closures, sites and franchisee health, ensuring data accuracy and operational efficiency. The role emphasizes data-driven decision making, user support, and training non-technical users on development tools, with travel up to 10% as