Miami - Development - Spec- Development Technology

Franchise World Headquarters, LLC; Miami (FL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Insurance Plans (Medical/Dental/Vision

401k

Competitive Bonus

Mobility Allowance

Tuition Reimbursement

Company Holidays

Employee Resource Groups

Volunteering time

Job summary

Subway in Miami, FL is seeking a Specialist, Development Technology to strengthen the U.S. Development team's data and systems. You will administer and optimize tools that track pipeline, contracts, and franchisee relationships to accelerate key initiatives.

You will support system troubleshooting, user training, and data integrity while helping to reduce bottlenecks as Development moves faster. Strong Excel and dashboard skills are essential, with a focus on reliability and scalability.

Qualifications

• Bachelor's Degree in Business, Information Systems, Real Estate, Operations, or related field
• 1-2 years of experience with data/systems administration or reporting tools preferred
• Strong Excel and Microsoft Office skills; comfortable with pipeline tracking, dashboards, or document management systems
• Ability to multitask and manage live systems and trackers under deadline pressure
• Clear written and verbal communication; able to train non-technical users on system tools
• Comfortable troubleshooting data or access issues and escalating appropriately
• Interest in QSR, franchise, or restaurant development preferred
• Willingness to travel under 10%

Responsibilities

• Administer and maintain the U.S. Development team's technology platforms (pipeline tracking system, document management platform, dashboard/BI tools)
• Manage the U.S. development pipeline data and streamline reports to support dashboards on development KPIs
• Serve as the first point of contact for system issues, troubleshoot data and access problems, and train new users on tools
• Support waiver reviews and site-approval workflows within Development systems
• Manage document uploads and data entry across Development systems, ensuring accuracy and audit-readiness

Skills

Pipeline tracking

Dashboard/BI tools

Data integrity

User training

Excel

Education

Bachelor's Degree in Business, Information Systems, Real Estate, Operations, or related field

Tools

Pipeline tracking system

Document management platform

Dashboard/BI tools

RFPs

User access management

Job description

Ready to build what's next with one of the world's most iconic brands?

Why Join Subway?

At Subway, we are not standing still. We are building. This is a business focused on what matters most: growing franchisee profitability, strengthening our brand and creating long-term value. The people who thrive here are the ones who want to make a real impact. You will not just do the work. You will shape it.

We move fast. We think like owners. We make decisions that matter. We hold ourselves to a high standard because what we do directly impacts thousands of franchisees around the world. If you bring energy, accountability and a bias for action, you will fit right in. We take the work seriously, but we also know the best results come from teams that support each other, celebrate wins and show up ready to build something better every day. This is your chance to be part of what's next.

About the Role:

The Specialist, Development Technology improves Subway's U.S. Development team's technology platforms to allow

the team to use those tools to their benefit to track pipeline, manage contracts, franchisee relationship and drive main

initiatives in Development. - administering the systems that track new restaurants, remodels, closures, sites and

franchisee health and supporting the people who rely on them daily. This role is critical now as Development leans

harder on data and systems to move faster and needs someone who can keep the tools themselves from becoming the

bottleneck.

Responsibilities include but are not limited to:

• Bachelors Degree inBusiness, Information Systems, Real Estate, Operations, or related field.
• Development Systems & Tools Administration -Administer and maintain the U.S. Development team'stechnology platforms (pipeline tracking system, documentmanagement platform, dashboard/BI tools), managingRFPs, user access, data integrity, and systemconfiguration.
• Pipeline Tracker & Reporting - Manage the U.S.development pipeline data and streamline reports tosupport dashboards on development KPIs (openings,pipeline health, budget variance) for Developmentleadership.
• Systems Support & Training - Serve as the first pointof contact for Development team members' system issues,troubleshoot data and access problems, and train newusers on Development technology tools
• Waiver & Site-Approval Workflow Support - Supportwaiver reviews and site-approval workflows withinDevelopment systems, routing requests to the rightstakeholders on time.
• Document & Data Management - Manage document uploads and data entry across Development systems (e.g., site packages, approval documentation), ensuring accuracy and audit-readiness.

Qualifications:

• Bachelors Degree inBusiness, Information Systems, Real Estate, Operations, or related field
• 1-2 years of experiencewith prior exposure to data/systems administration or reporting tools preferred
• Strong Excel and Microsoft Office skills; comfortable working in pipeline tracking, dashboard, or document
  management systems.
• Ability to multitask and manage live systems and trackers under deadline pressure.
• Clear written and verbal communication; able to support and train non-technical users on system tools.
• Comfortable troubleshooting data or access issues and escalating appropriately.
• Interest in QSR, franchise, or restaurant development preferred.
• Willingness to travel under 10%.

What do we Offer?

• Insurance Plans (Medical/Dental/Vision/Life)

• 401k

• Competitive Bonus

• Mobility Allowance

• Tuition Reimbursement

• Company Holidays

• Employee Resource Groups

• Volunteering time

• Many More...

Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, qualifications, scope and complexity of role responsibilities, geographic location, performance, and working conditions.

The Company is only considering applicants who are currently authorized to work in the country the position is based. AA/EOE/D/V

Subway uses technologyassisted tools to support our recruitment process. These tools strictly help organize and sort applications based on jobrelated qualifications. All decisions are made by people - our recruiting team and hiring managers. If you have questions or would like to request an alternative review process, please let us know.

Job Details

• Pay Type: Salary

• Employment Indicator: Regular