Development Tech Specialist: Pipeline & Data Tools

Franchise World Headquarters, LLC; Miami (FL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Insurance Plans (Medical/Dental/Vision

401k

Competitive Bonus

Mobility Allowance

Tuition Reimbursement

Company Holidays

Employee Resource Groups

Volunteering time

Job summary

Subway in Miami, FL is seeking a Specialist, Development Technology to strengthen the U.S. Development team's data and systems. You will administer and optimize tools that track pipeline, contracts, and franchisee relationships to accelerate key initiatives.

You will support system troubleshooting, user training, and data integrity while helping to reduce bottlenecks as Development moves faster. Strong Excel and dashboard skills are essential, with a focus on reliability and scalability.

Qualifications

• Bachelor's Degree in Business, Information Systems, Real Estate, Operations, or related field
• 1-2 years of experience with data/systems administration or reporting tools preferred
• Strong Excel and Microsoft Office skills; comfortable with pipeline tracking, dashboards, or document management systems
• Ability to multitask and manage live systems and trackers under deadline pressure
• Clear written and verbal communication; able to train non-technical users on system tools
• Comfortable troubleshooting data or access issues and escalating appropriately
• Interest in QSR, franchise, or restaurant development preferred
• Willingness to travel under 10%

Responsibilities

• Administer and maintain the U.S. Development team's technology platforms (pipeline tracking system, document management platform, dashboard/BI tools)
• Manage the U.S. development pipeline data and streamline reports to support dashboards on development KPIs
• Serve as the first point of contact for system issues, troubleshoot data and access problems, and train new users on tools
• Support waiver reviews and site-approval workflows within Development systems
• Manage document uploads and data entry across Development systems, ensuring accuracy and audit-readiness

Skills

Pipeline tracking

Dashboard/BI tools

Data integrity

User training

Excel

Education

Bachelor's Degree in Business, Information Systems, Real Estate, Operations, or related field

Tools

Pipeline tracking system

Document management platform

Dashboard/BI tools

RFPs

User access management

Job description

Subway in Miami, FL is seeking a Specialist, Development Technology to strengthen the U.S. Development team's data and systems. You will administer and optimize tools that track pipeline, contracts, and franchisee relationships to accelerate key initiatives.

You will support system troubleshooting, user training, and data integrity while helping to reduce bottlenecks as Development moves faster. Strong Excel and dashboard skills are essential, with a focus on reliability and scalability.