Development Operations Specialist - Arts Fundraising & Data

The Shed; New York (NY); On-site; USD 52,000 - 68,000; Full time

Job summary

The Shed is seeking a Development Operations Assistant to support the Development Operations team with gift entry, acknowledgements, data processing, and ticket holds in a fast-paced arts organization in New York City.

You will work closely with the Director of Development Operations to ensure a reliable Tessitura environment, assist with donor communications, and coordinate with accounting and membership efforts to advance fundraising goals.

Qualifications

• 1-2 years experience in fundraising discipline, technologies, and processes preferred
• Strong attention to detail and accuracy in recording information
• Excellent time management, task prioritization, and efficiency
• Strong interpersonal skills, professional and discreet communication with colleagues and donors
• Ability to multitask, work under pressure and in a fast-paced environment
• Willingness to work nights and weekends as needed
• Superior organizational skills
• Adaptability for a start-up environment
• Experience working in Tessitura preferred
• Interest in arts and culture a plus

Responsibilities

• Providing integral data support within the Tessitura database, including donor record upkeep, list pulls, and analytical reporting, with a focus on pristine data integrity
• Entering gifts, pledges, pledge payments, write-offs, and adjustments into the database
• Working with the Membership team with invoicing of pledges and managing monthly charges for members
• Assisting with the management of departmental ticket holds while coordinating with visitor experience and executive departments to fulfill the ticketing needs of VIP donors
• Assisting with donor communications including acknowledgements, membership renewals, membership card replacement requests, etc.
• Assisting with the training efforts for an organization-wide adoption of data standards and best practices
• Providing additional support to Membership and Individual Giving teams, and the department, as needed

Skills

Tessitura experience

Fundraising data

Data entry accuracy

Donor communications

Membership invoicing

Team collaboration

Tools

Tessitura

Job description

The Shed is seeking a Development Operations Assistant to support the Development Operations team with gift entry, acknowledgements, data processing, and ticket holds in a fast-paced arts organization in New York City.

You will work closely with the Director of Development Operations to ensure a reliable Tessitura environment, assist with donor communications, and coordinate with accounting and membership efforts to advance fundraising goals.