Stewardship Assistant (TS)

The Shed; New York (NY); On-site; USD 48,000 - 62,000; Full time

Job summary

The Shed, a leading arts organization in New York City, is seeking a Stewardship Assistant to support high-level donor engagement. You will manage ticket holds and coordinate donor site tours, working closely with development, events, and visitor services teams.

The ideal candidate has 1–2 years in arts donor relations, excellent communication, meticulous organization, and the ability to multitask in a fast-paced environment, including evenings and weekends when needed.

Qualifications

• 1–2 years of experience in event and VIP-donor relations support roles, ideally in an arts institution.
• Strong interpersonal skills and ability to communicate professionally, effectively, and discreetly with donors.
• Meticulous attention to detail and the ability to multitask in a fast-paced environment.
• Excellent oral and written communication skills and superior organizational abilities.

Responsibilities

• Coordinate ticket holds and allocations for various donor categories.
• Manage ticket inventory needs and release planning in collaboration with the team.
• Produce regular ticket hold reports for review and reevaluation.
• Facilitate donor site tours for boards, high-level members, and visiting patron groups.
• Foster connections to neighborhood restaurants and experiences to enhance donor visits.
• Liaise with Visitor Experience on ticket orders and donor engagement.

Skills

Event coordination

VIP donor relations

Communication skills

Attention to detail

Organization

Multitasking

Team collaboration

Adaptability

Evenings/weekends availability

Tessitura experience

Tools

Tessitura

Job description

Opening April 5, 2019, where the High Line meets Hudson Yards on Manhattan's west side, The Shed commissions original works of art, across all disciplines, for all audiences. From hip hop to classical music, painting and sculpture to literature, film to theater and dance, The Shed will bring together leading and emerging artists and thinkers from all disciplines under one roof. The building—a remarkable movable structure designed by Diller Scofidio + Renfro, Lead Architect, and Rockwell Group, Collaborating Architect—physically transforms to support artists' most ambitious ideas. Committed to nurturing artistic invention and bringing creative experiences to the broadest possible audiences, The Shed, led by Artistic Director and CEO Alex Poots, is a 21st-century space of and for New York City.

About the Position

The Shed seeks a Stewardship Assistant to serve as point person for high-level donor engagement opportunities. Reporting to the Director of Development Operations, the Stewardship Assistant will manage the department’s ticket allocations and oversee the scheduling and coordination of donor stewardship activities and site tours.

The successful candidate will possess strong organizational skills, meticulous attention to detail, an ability to communicate effectively and tactfully with donors at every level, and seamlessly navigate a fast-paced environment.

The ideal candidate has a passion for the arts and a determination to provide the best possible visitor experience for donors of The Shed.

Key responsibilities include, but are not limited to

• Work across the whole 19-person Development department to prioritize, manage, and fulfill ticket holds and allocations for individual, institutional, and corporate donor ticket requests per production
• Coordinate across the department to assess ticket inventory needs and releases
• Compile and share ticket hold status reports regularly with the team for review and reevaluation
• Collaborate with the Individual Giving and Special Events teams to organize and facilitate site tours for board members, donors, high-level members, top prospects, and patron groups visiting from other arts organizations
• Ensure all donors and prospects feel thoughtfully connected and welcomed to The Shed
• Build and facilitate connections to neighborhood restaurants and experiences
• Communicate regularly and liaise closely with the Visitor Experience team on the execution of ticket orders
• Other duties as required

Qualifications and Qualities

• One to two years of experience in event and VIP-donor relations support roles ideally in an arts institution
• Strong interpersonal skills, including the ability to communicate professionally, effectively, and discreetly with colleagues and donors
• Meticulous attention to detail
• Ability to multitask and work well under pressure in a fast-paced environment
• Excellent oral and written communication skills
• Superior organizational skills
• Ability to work collaboratively as part of a highly motivated, energetic team in a growing organization
• Adaptability and desire to join a start-up environment
• Ability to work evenings and weekends as needed, in addition to regular business hours
• Experience with Tessitura a plus

Compensation

Compensation will be commensurate with experience. Please provide salary requirements with your application.

Application Process

Interested candidates should complete an application and submit résumé and cover letter in a single Word or PDF document saved as candidate's first and last name through our Career Center page here . Only résumés and cover letters submitted in this format will be reviewed. No phone calls, please.

The Shed is an Equal Opportunity Employer, committed to the goal of building a culturally diverse staff, and strongly encourages applications from minority candidates.