Development Operations Specialist

Instituto; Washington (District of Columbia); On-site; USD 50,000 - 58,000; Full time

Job summary

Reproductive Freedom for All is seeking a Development Operations Associate to join our Washington, DC team. You will handle gift processing, revenue data management, and CRM entry across multiple funding streams, ensuring accurate records and timely acknowledgments.

We value attention to detail, comfort with databases and spreadsheets, and an interest in nonprofit fundraising operations and technology. This full-time role reports to the Director of Development Operations and supports cross-team

Qualifications

• 2+ years of experience in administrative or operational support.
• Proficiency in Microsoft and Google suites.
• Experience with Excel formulas.
• Familiarity with databases.
• Keen attention to detail.
• Familiarity with data uploads and field mapping.
• Ability to manage multiple projects concurrently when necessary.
• Strong writing skills.
• Excellent organizational skills.
• Demonstrated commitment to Reproductive Freedom for All's mission, values and goals.

Responsibilities

• Own day-to-day gift processing and revenue operations, ensuring accurate and timely processing of contributions across all revenue sources, from receipt and coding through CRM entry, batch preparation, and deposit readiness.
• Process contribution and payment data, including bulk uploads, weekly ACH files, ACH and wire tracking, and accurate entry of revenue into the CRM. Ensure transactions are complete, properly coded, and processed within established financial cycles.
• Maintain accurate gift and donor records through timely data entry, record updates, attachments, and routine quality checks.
• Work closely with the Manager of Donor Data and Development Operations colleagues to support data integrity, reporting, and cross-team data needs.
• Support reconciliation and reporting processes by providing accurate transaction data and documentation for team workflows and Director-led coordination with the Finance Department.
• Serve as a front-line technology and systems resource for Development, supporting internal tools and workflows, including Acknowledgements and In-House Contribution Processing.
• Participate in process and systems improvement efforts through team collaboration and Director-led initiatives.
• Support Development Operations and cross-functional workflows by maintaining Monday.com processes, contributing to special projects and continuous improvement initiatives, and providing backup coverage for the membership inbox and phone.
• Additional duties may be assigned consistent with the responsibilities and qualifications in this job description.

Skills

Microsoft Office

Google Workspace

Excel formulas

Database familiarity

Multitasking

Strong writing

Communication skills

Customer service

Tools

Monday.com

CRM systems

EveryAction/NGP VAN

Job description

Reproductive Freedom for All is seeking a Development Operations Associate to join our Washington, DC team. You will handle gift processing, revenue data management, and CRM entry across multiple funding streams, ensuring accurate records and timely acknowledgments.

We value attention to detail, comfort with databases and spreadsheets, and an interest in nonprofit fundraising operations and technology. This full-time role reports to the Director of Development Operations and supports cross-team