Development Operations & Salesforce Database Specialist

Learning Through an Expanded Arts Program; New York (NY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Learning Through an Expanded Arts Program (LEAP) seeks a Coordinator, Development Operations & Database in New York City. The role administers LEAP's Salesforce database, ensures data integrity, processes gifts, and supports donor stewardship across fundraising channels.

You will collaborate with the Grants & Partnerships team and other leaders, manage reporting, and contribute to the organization’s mission to expand arts education.

Qualifications

• 1–3 years of relevant experience in development operations, database administration, nonprofit operations, or related area.
• Experience with a CRM or donor database; Salesforce experience is strongly preferred.
• Demonstrated ability to maintain, review, and organize data with high accuracy.
• Strong spreadsheet skills and comfort with datasets, lists, reports, and basic analysis.
• Ability to learn database functionality and troubleshoot routine issues.
• Strong organizational and time-management skills.
• Strong written and verbal communication skills.
• Ability to handle confidential donor and financial information with discretion.
• Commitment to LEAP’s mission and to expanding arts education in NYC.

Responsibilities

• Serve as the primary day-to-day administrator of LEAP’s Development Salesforce database.
• Maintain database integrity through data review, cleanup, deduplication, and standardization.
• Process and record gifts and pledges across giving channels.
• Manage donor acknowledgments and tax receipts.
• Create and maintain campaigns, funds, donor lists, and database structures.
• Produce reports, dashboards, mailing lists, and data pulls for fundraising activities.
• Collaborate with the Manager, Individual Giving on donor segmentation and annual appeals.
• Support prospect research and pipeline tracking.

Skills

CRM experience

Salesforce

Data accuracy

Spreadsheets

Process & systems

Time management

Communication

Confidential data handling

Mission-driven

Job description

Learning Through an Expanded Arts Program (LEAP) seeks a Coordinator, Development Operations & Database in New York City. The role administers LEAP's Salesforce database, ensures data integrity, processes gifts, and supports donor stewardship across fundraising channels.

You will collaborate with the Grants & Partnerships team and other leaders, manage reporting, and contribute to the organization’s mission to expand arts education.