Development Operations Lead – Raiser's Edge & Data

School of American Ballet at Lincoln Center; New York (NY); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Health benefits

Vacation time

Retirement savings plan

Job summary

The School of American Ballet at Lincoln Center seeks an Associate Manager, Development Operations to oversee CRM data, gift processing, and reporting. You will coordinate between Development and Finance, ensuring accurate input into Raiser's Edge and related workflows, and support system improvements during a growth phase.

The role requires 3–5 years in development operations with RE experience, strong Excel and written communication, and flexibility for occasional evenings or weekends.

Qualifications

• 3–5 years of Development Operations experience with Raiser’s Edge (NXT/RE 7) and Blackbaud Forms.
• Proficient in Microsoft Office and Adobe; strong Excel skills.
• Excellent writing, organizational, and communication abilities.
• Ability to manage multiple projects and collaborate across teams.
• Willing to work evenings/weekends for events.
• Interest in arts and cultural organizations preferred.

Responsibilities

• Accurately and timely record gifts into Blackbaud Database.
• Monitor incoming contributions, pledges, payments, and transfers.
• Lead collaboration with the Finance department on reconciliations and key projects.
• Manage and maintain digital backup files.
• Execute income reports for executive team, Development staff, and Board.
• Execute year-end tasks in the office during SAB’s Winter Break.
• Oversee RE records and large-scale constituent data transfers.
• Manage lists and reports for donor listings, eblasts and 990 reporting.
• Drive resolution of system issues through research and collaboration with RE support.
• Stay apprised of RE changes and updates and act as liaison with Blackbaud/RE support.
• Lead RE continuing education and training sessions for the Development team.
• Manage donor data, contribution analysis, and recognition projects.
• Main contact with development team on tracking incoming gifts.
• Advise on administration of Development systems and digital tools.
• Support cultivation activities and special events (evenings/weekends).
• Assist with administrative, office management, and other tasks.
• Create pre-posts in preparation for Financial Edge.
• Work closely with the Finance team on monthly reconciliations.
• Liaison between finance and development for team inquiries.

Skills

Raiser’s Edge expertise

Microsoft Excel

Strong writing & communication

Tools

Blackbaud RE Forms

Job description

The School of American Ballet at Lincoln Center seeks an Associate Manager, Development Operations to oversee CRM data, gift processing, and reporting. You will coordinate between Development and Finance, ensuring accurate input into Raiser's Edge and related workflows, and support system improvements during a growth phase.

The role requires 3–5 years in development operations with RE experience, strong Excel and written communication, and flexibility for occasional evenings or weekends.