Development Operations & CRM Coordinator — Hybrid

Cause Capacity; Arlington (TX); Hybrid; USD 50,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement plan

Dental & vision

Job summary

Kakenya’s Dream is seeking a Development Operations & Administrative Coordinator to support donor stewardship, CRM management, and grant administration in a hybrid Arlington-based role rooted in nonprofit fundraising excellence.

You will coordinate gift processing, maintain Bloomerang and related fundraising platforms, produce recurring reports, and collaborate with Finance and other teams to improve data quality and operating efficiency.

Qualifications

• 2–4 years of nonprofit operations or fundraising operations experience.
• Strong organizational and project management skills with attention to detail.
• Ability to manage multiple priorities and work independently while collaborating with teams.
• Experience with databases or CRM systems and data hygiene.

Responsibilities

• Manage gift administration from receipt to stewardship with accurate documentation.
• Track fundraising revenue, including pledges, restrictions, and in-kind gifts.
• Coordinate donor acknowledgment, renewal, reminders, and stewardship workflows.
• Prepare donor communications, tax acknowledgments, and recognition materials.
• Support donor inquiries and maintain positive donor relationships with timely communication.
• Monitor donor stewardship activities and pledge follow-ups; support finance in revenue reconciliation.

Skills

Organizational skills

Attention to detail

Project management

CRM data management

Communication skills

Tools

Bloomerang

Mailchimp

Givebutter

Job description

Kakenya’s Dream is seeking a Development Operations & Administrative Coordinator to support donor stewardship, CRM management, and grant administration in a hybrid Arlington-based role rooted in nonprofit fundraising excellence.

You will coordinate gift processing, maintain Bloomerang and related fundraising platforms, produce recurring reports, and collaborate with Finance and other teams to improve data quality and operating efficiency.