Development Data & Systems Associate (Remote)

PolicyLink; Northern (KY); A distancia; USD 69.000 - 83.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

401(k) plan

FSA

Descripción de la vacante

PolicyLink is seeking a Development Operations Associate to join its Development team and maintain the data infrastructure that drives strategic fundraising decisions. You will oversee data entry in Salesforce, support donor acknowledgments, and create dashboards for reporting.

The role emphasizes documenting processes and building the team’s data skills in a fully remote US-based setting. You will also help manage development systems, track donor data, and assist with campaigns and event

Formación

• 1–3 years of relevant experience, preferably at a nonprofit organization.
• Experience with, or strong interest in, development operations, data entry, and database management.
• Prior experience with a Development CRM (Salesforce, Raiser's Edge, or similar) is preferred; willingness and aptitude to learn new systems and tools are required.
• Demonstrated ability to conduct research, gather data, analyze information, and prepare reports.

Responsabilidades

• Perform accurate and timely data entry of donor projections, pledges, and gifts into Salesforce and related systems.
• Process and manage gift and tax acknowledgments for all donations, ensuring timely and accurate donor stewardship.
• Maintain high-quality development data in Salesforce, including record updates, coding, and documentation, with attention to identifying and correcting data errors.
• Support the technical management of development systems (Salesforce, online donation platforms, and email tools) by troubleshooting basic issues, documenting processes, and coordinating with internal and external tech support as needed.
• Create and maintain Salesforce dashboards and reports for moves management, progress-to-goal tracking, and departmental reporting.
• Assist in developing systems to track donor ratings, capacity, and background data within Salesforce to support strategic fundraising decisions.
• Help ensure ratings for Candid and Guidestar are maintained and updated annually, coordinating with relevant staff to gather and submit required information.
• Support management of online giving campaigns, including tracking and processing online gifts.
• Draft, edit, and proofread donor-facing materials, including cultivation emails and event follow-up.

Conocimientos

Data quality

Prioritization

Learning mindset

Documentation

Communication

Collaboration

Accountability

Equity commitment

Descripción del empleo

PolicyLink is seeking a Development Operations Associate to join its Development team and maintain the data infrastructure that drives strategic fundraising decisions. You will oversee data entry in Salesforce, support donor acknowledgments, and create dashboards for reporting.

The role emphasizes documenting processes and building the team’s data skills in a fully remote US-based setting. You will also help manage development systems, track donor data, and assist with campaigns and event