Development Data and Support Coordinator

United Way of Central Florida; Lakeland (FL); On-site; USD 32,000 - 34,000; Full time

Job summary

United Way of Central Florida is seeking a Development Data & Support Coordinator to manage our donor data within ANDAR and provide executive-level support to the Resource Development team.

The role emphasizes data integrity, reporting accuracy, and coordinating fundraising campaigns and donor engagements. Strong Excel skills and CRM proficiency are essential, with discretion and professionalism in handling sensitive information.

Qualifications

• Strong hands-on experience with a CRM system (ANDAR preferred).
• Advanced Excel skills for data analysis and reporting.

Responsibilities

• Serve as the primary ANDAR steward ensuring data accuracy and consistency.
• Manage daily data operations in ANDAR including imports/exports and audits.
• Produce and analyze fundraising reports tracking pledges, payments, donor retention, and revenue trends.
• Reconcile donor data with Finance and resolve discrepancies in logs.
• Maintain campaign tracking tools, donor lists, and reporting dashboards.
• Provide executive support to the Chief Development & Marketing Officer, including calendar management and meeting coordination.
• Coordinate projects by tracking initiatives and follow-ups across Resource Development and Marketing.
• Prepare donor communications, reports, and presentations with clarity and professionalism.
• Support donor stewardship with timely acknowledgments and communications.
• Coordinate logistics for meetings, volunteers, and fundraising events.

Skills

CRM system

Excel

Data analysis

Reporting

Discretion/confidentiality

Communication

Team collaboration

Tools

ANDAR CRM

Microsoft Office

Job description

Do you want to leave work every day knowing that you have made a positive impact? At United Way of Central Florida (UWCF), you’ll work in a fun, warm, and supportive environment where each day is a new opportunity to make a difference. If you talk to our team members, the single trait we all have in common is a passion to help others. We work hard because we love what we do, and we know how much our local communities depend on us.

Plus, we offer excellent benefits and opportunities for advancement. If you want to be great while doing good, consider joining our United Way team!

Overview

We are seeking an enthusiastic, highly organized, detail-oriented, and proactive Development Data & Support Coordinator to support our Resource Development Team.

This role is first and foremost responsible for the integrity, accuracy, and strategic use of donor data within our CRM, ANDAR -- serving as the central point of coordination for all Resource Development data management and reporting.

In addition to data stewardship, this position provides high-level administrative and operational support to ensure the success of fundraising campaigns, donor engagement efforts, and team initiatives.

The ideal candidate brings strong CRM expertise, advanced Excel skills, and the ability to manage multiple priorities with precision, discretion and professionalism.In addition, this person will bring strong Executive Assistant Experience.

Essential Duties and Responsibilities:

• Serve as the primary ANDAR steward, ensuring the accuracy, integrity, and consistency of all donor and campaign data.
• Manage daily data operations in ANDAR, including entry, imports/exports, audits, and system maintenance.
• Produce and analyze fundraising reports, tracking pledges, payments, donor retention, and revenue trends.
• Reconcile donor data with Finance, resolving discrepancies in pledges, gifts, and check logs.
• Maintain campaign tracking tools, donor lists, and reporting dashboards to support fundraising efforts.
• Provide high-level administrative and executive support to the Chief Development & Marketing Officer, including calendar management, meeting coordination, and follow-through on strategic priorities.
• Provide project coordination support by tracking key initiatives, maintaining task lists, and following up on outstanding items across Resource Development and Marketing.
• Prepare and proofread donor communications, reports, and presentations to ensure clarity and professionalism.
• Support donor stewardship by coordinating timely and accurate acknowledgments and communications.
• Coordinate logistics for meetings, volunteer groups, and fundraising events, including RSVPs and materials preparation.

Qualifications/Requirements:

• Strong hands-on experience with a CRM system required; ANDAR experience strongly preferred.
• Demonstrated ability to manage and maintain data accuracy at a high level of detail.
• Advanced proficiency in Microsoft Office, particularly Excel (data analysis, reporting, imports/exports).
• Strong administrative and organizational skills with the ability to manage multiple priorities.
• Excellent written and verbal communication skills.
• Ability to interact professionally with donors, volunteers, board members, and community partners.
• High level of discretion, confidentiality, and sound judgment.
• Ability to work both independently and collaboratively in a team environment.

Education and/or Experience:

• 3–5 years of experience in fundraising operations, executive support, development coordination, CRM/database management, or related professional environment.
• Experience in a nonprofit setting is a plus.

Compensation, Benefits & Work Schedule

• Hourly Rate: $23- $25 per hour, based on experience level
• Classification: Full-time, non-exempt, hourly