Development Data and Support Coordinator

United Way Of Central Florida; Sebring (FL); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Comprehensive benefits

Professional development

On-site in Lakeland, FL

Job summary

United Way of Central Florida is seeking a highly organized Resource Development Coordinator to support the Chief Development & Marketing Officer and the Resource Development Team. This role combines executive-level administrative duties with donor engagement, reporting, and event coordination.

The ideal candidate has strong experience in a CRM environment (ANDAR preferred), exceptional attention to detail, and advanced Excel skills.

Qualifications

• Experience in a CRM environment; ANDAR experience highly desired.
• Executive Assistant or high-level administrative support background required.
• Excellent attention to detail and data accuracy.
• Advanced proficiency in Microsoft Office, especially Excel for reporting and data analysis.
• Strong written and verbal communication with donors, volunteers, board members, and partners.

Responsibilities

• Provide high-level administrative support to the Chief Development & Marketing Officer and team.
• Manage calendars, coordinate meetings, and follow through on strategic initiatives.
• Serve as primary steward of donor data within ANDAR and Excel; ensure accuracy across reports.
• Prepare fundraising and campaign reports; track pledge activity, payments, and revenue trends.
• Draft donor correspondence and stewardship materials; coordinate internal communications.
• Coordinate meetings, volunteer committees, and affinity group events; handle logistics.
• Support fundraising events with RSVP tracking, vendor coordination, and day-of logistics.
• Maintain files, shared drives, donor lists, and campaign tracking tools.
• Collaborate with Marketing to align timelines and messaging; contribute to team goals.

Skills

CRM experience

Executive support

Attention to detail

Excel proficiency

Written & verbal comms

Multitasking

Time management

Education

Bachelor’s degree preferred

Tools

ANDAR CRM

Excel

Job description

Job Description

Job Description

About Company:

At United Way of Central Florida, your career is more than just a job -- it's an opportunity to change lives and strengthen our community. Every day, our team works with passion and purpose to create lasting change, ensuring individuals and families have the resources they need to thrive.

When you join us, you become part of a positive, dedicated team that believes in collaboration, innovation, and the power of giving back. Whether you’re helping connect people to vital services, empowering local organizations, or leading initiatives that drive real change, your work will make a tremendous impact on the lives of those who need it most.

Here are our UWCF values -- do these resonate with you?

If you’re looking for a rewarding career where you can grow professionally while making a difference, United Way of Central Florida is the place for you. Come be a part of something bigger -- where your skills, compassion, and drive can help build a stronger, more vibrant community for all.

Join us today and be a force for good!

Overview

We are seeking a highly organized, detail-oriented, and proactive Resource Development Coordinator to support our Chief Development & Marketing Officer and Resource Development Team.

This role serves as a professional administrative and analytical partner in donor engagement, campaign execution, reporting, and event coordination. The ideal candidate brings strong Executive Assistant experience, advanced CRM proficiency (ANDAR strongly preferred), and the ability to manage multiple priorities with accuracy and discretion.

Essential Duties and Responsibilities:

• Provide high-level administrative and executive support to the Chief Development & Marketing Officer, including calendar management, meeting coordination, and follow-through on strategic initiatives.
• Serve as a primary steward of donor data within ANDAR and Excel, ensuring accuracy, consistency, and integrity across reporting cycles.
• Prepare fundraising and campaign performance reports, tracking pledge activity, payments, donor retention, and revenue trends.
• Review pledge reports and check logs for accuracy and collaborate with Finance to resolve discrepancies.
• Draft, proofread, and format donor correspondence, presentations, stewardship materials, and internal communications.
• Coordinate internal meetings, volunteer committees, and affinity group gatherings, including logistics, agendas, and documentation.
• Support UWCF fundraising events through RSVP tracking, vendor coordination, name tag preparation, and event-day logistics.
• Maintain organized departmental files, shared drives, donor lists, and campaign tracking tools.
• Collaborate with the Marketing Team to align campaign timelines, messaging, and deliverables.
• Participate in proactive team efforts to achieve departmental and organizational goals.

Qualifications/Requirements:

• Strong experience working in a CRM environment; ANDAR experience highly desired.
• Executive Assistant or high-level administrative support background required.
• Exceptional attention to detail and data accuracy.
• Advanced proficiency in Microsoft Office, particularly Excel (reporting, data analysis, importing/exporting).
• Strong written and verbal communication skills with the ability to interact professionally with donors, volunteers, board members, and community partners.
• Ability to manage multiple priorities, maintain confidentiality, and exercise sound judgment.
• Strong time management skills and ability to work both independently and collaboratively.

Education and/or Experience:

• Bachelor’s degree preferred.
• 3-5 years of experience in fundraising operations, executive support, development coordination, CRM/database management, or related professional environment.
• Experience in a nonprofit setting is a plus.

Compensation, Benefits & Work Schedule

• Hourly Rate: $21 -$23 per hour, based on experience level
• Classification: Full-time, Non-exempt, hourly
• Location: On-site in Lakeland, FL
• Comprehensive benefits package, including paid time off, holidays, and professional development opportunities.

Disaster Response Responsibility

Every United Way of Central Florida employee is a disaster response worker and may be expected to support community response efforts when an Emergency Support Function (ESF) is activated, after ensuring personal and family safety.

Inclusion at UWCF

At United Way of Central Florida, we believe that diverse voices and experiences strengthen our mission and culture. We are proud to be an Equal Opportunity Employer. All employment decisions are made based on merit and business need. UWCF is a drug-free workplace. Candidates must pass a drug screening prior to employment.

Join Our Team

If you are organized, relationship-oriented, and excited to support meaningful community impact through fundraising and donor engagement, we encourage you to apply.