Development Coordinator, Special Events

Mass General Brigham; Boston (MA); Hybrid; USD 56,764,000 - 81,091,000; Full time

Benefits offered by this job

Hybrid schedule

Benefits

Job summary

Mass General Brigham is seeking a part of an events coordination team to support planning, RSVPs, and on-site staffing for 100+ annual events across Boston and beyond.

The role supports a mission-driven development office, handling data entry, coordination of logistics, and on-site assistance. A high school diploma is required, with a preferred but not mandatory bachelor’s degree, and strong communication skills are essential.

Qualifications

• High school diploma or equivalent required.
• Bachelor’s degree preferred but not required.

Responsibilities

• Support the planning and successful execution of events, including on-site staffing.
• Gather and record RSVPs, data, and action items in a donor database.
• Coordinate with internal teams to support event logistics and communications.
• Prepare agendas and materials, take notes, and organize follow-up actions.
• Draft responses and edit documents as needed.
• Assist with daily administrative activities and inquiries.

Tools

Word

PowerPoint

Excel

Outlook

Zoom

Teams

Blackbaud CRM

Raiser's Edge

Job description

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The Mass General Brigham Development Office represents a team of 450+ vibrant, collaborative, and skilled fundraising professionals. We are dedicated to inspiring visionary philanthropy that advances caring and curing for patients in Boston and around the world. Philanthropy enables Mass General Brigham to deliver the highest quality patient care, pursue the most innovative and promising research, train the brightest minds to become the next generation of healthcare leaders, and expand and improve our world-class facilities. Join us in our mission to transform the future of medicine. The Mass General Brigham Development Office offers excellent benefits, competitive salaries, and a hybrid flexible work schedule.

The Coordinator serves as a vital member of our Events team—a collaborative, mission-driven, donor- and sponsor-focused group of professionals who are committed to delivering best-in-class events through a spirit of teamwork and support. The Coordinator contributes, in part, to the successful execution of 100+ annual events that unite and celebrate our vibrant donor community and raise $20M+ annually to support the mission of the Mass General Brigham Development Office.

With appropriate guidance, the Coordinator handles several important administrative event team functions, including calendar management, preparations and follow-up for meetings and events, business expenses and travel arrangements, among others. The Coordinator handles data entry, including event RSVPs and registration information for a range of event activity. The Coordinator also assists in the planning and successful execution of events, including providing on-site support.

Essential Functions (Key Roles & Responsibilities)

• Support the planning and successful execution of events, including on-site staffing.
• Gather and record RSVPs, data, and action items in a donor database, ensuring thorough documentation of guest/participant activity and results
• Coordinate with internal teams to support event logistics and communications.
• Coordinate logistics, prepare agendas and other materials, take notes and organize follow-up actions for meetings, events, appointments and presentations, troubleshooting issues as needed
• Write and/or edit documents, and interpret information necessary to draft responses as needed
• Attend to constituent phone and email inquiries, as needed
• Submit employee expenses and vendor invoices
• Assist with daily administrative activities

Qualifications

High school diploma or equivalent required and 1-2 years of experience in a customer service or relationship-building role. Bachelor’s degree preferred but not required. In addition, the ideal candidate will possess the following skills, abilities and competencies:

• Strong verbal and written communication skills
• Organizational, time management, problem solving and project management skills
• Command of Word, PowerPoint, Excel and Outlook, or the ability to learn them quickly
• Competency using videoconferencing platforms (Zoom and Teams preferred)
• Proficiency with data entry or data management in a database (Blackbaud CRM or Raiser’s Edge preferred)
• Attention to detail, creativity and strong work ethic
• Desire and motivation to learn about the organization and fundraising
• Awareness of personal work styles in self and others
• Adaptability and flexibility in times of shifting priorities
• Ability to work collaboratively with diverse audiences
• Mission driven

Additional Job Details (if applicable)

Remote Type

Hybrid

Work Location

399 Revolution Drive

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$19.81 - $28.30/Hourly

Grade

3

EEO Statement:

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.