Development Coordinator, Internal Communications

Mass General Brigham; Somerville (MA); Hybrid; USD 50,000 - 53,000; Full time

Job summary

Mass General Brigham Development Office is seeking a Development Coordinator to support the Internal Communications team, handling logistics for newsletters, intranet posts, and leadership communications, with basic content management and calendar duties. The role involves event prep, data entry, and coordinating meetings and staff activities.

Candidates with a High School Diploma and 1–2 years in customer service or relationship roles are encouraged to apply; Bachelor’s degree preferred.

Qualifications

• High School Diploma required; 1–2 years in a customer service/relationship role.
• Bachelor’s degree preferred.
• Strong communication skills and organizational abilities.
• Proficiency with Microsoft Office and CMS; ability to learn new tools quickly.
• Experience with videoconferencing platforms (Zoom/Teams).
• Data entry or data management experience.
• Attention to detail and creativity; strong work ethic.

Responsibilities

• Coordinate meeting logistics for monthly Development All Staff meetings.
• Prepare agendas, take notes, and track follow-up actions.
• Draft and edit employee communications and newsletters; manage the Communications calendar.
• Create announcements on the intranet and assemble weekly newsletters.
• Monitor deliverables and timelines for Internal Communications activities.
• Maintain files and record data in databases and internal systems.
• Assist with slide decks, reports, and data analysis.
• Handle daily admin tasks and vendor invoices; support the team as needed.

Skills

Strong verbal and written comms

Highly organized; time management

MS Office & CMS proficiency

Videoconferencing (Zoom/Teams)

Data entry / data management

Attention to detail & work ethic

Learn fundraising & communications

Emotional intelligence & self‑awarness

Adaptability & flexibility

Collaborative with diverse audiences

Mission driven

Education

High School Diploma

Bachelor’s degree preferred

Tools

Microsoft Office Suite

Content Management Systems

Intranet CMS

Zoom

Teams

SharePoint

Job description

Site: The Brigham and Women's Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The Mass General Brigham Development Office represents a team of 450+ vibrant, collaborative, and skilled fundraising professionals. We are dedicated to inspiring visionary philanthropy that advances caring and curing for patients in Boston and around the world. Philanthropy enables Mass General Brigham to deliver the highest quality patient care, pursue the most innovative and promising research, train the brightest minds to become the next generation of healthcare leaders, and expand and improve our world-class facilities. Join us in our mission to transform the future of medicine. The Mass General Brigham Development Office offers excellent benefits, competitive salaries, and a hybrid flexible work schedule.

Qualifications

The Development Coordinator is a programmatic support role within the Mass General Brigham Development Office. With appropriate guidance, the Coordinator handles several important functions for the Internal Communications team, including assisting with logistics for the weekly employee newsletter, intranet posts, leadership communications, staff activities, and the All Staff meeting. This role requires basic content management, web, email, marketing, and design work, as well as administrative tasks including calendar management and scheduling, data entry, preparations and follow-up for meetings and events, managing business expenses, among others.

Responsibilities

• Manage meeting scheduling, logistics, room booking, printing, and day-of activities for the monthly Development All Staff meeting.
• Coordinate scheduling, prepare agendas and materials, take notes, and organize follow-up actions for meetings, presentations, and seminars.
• Write, proof, and/or edit documents, including the employee newsletter, leadership correspondence, speaking points, email communications, and staff updates. Manage Internal Communications calendar and inbox; interpret information necessary to draft responses as needed.
• Create announcement and resource posts on the employee Intranet as needed and create the employee newsletter within our content management system on a weekly basis.
• Track deliverables and timelines for ongoing Internal Communications activities.
• Maintain and organize files. Save documents and keep records. Gather and record data and action items in databases and internal files, ensuring thorough documentation of fundraising activity and results.
• Assist in building slide decks, pulling reports, creating photo slideshows, and analyzing data.
• Assist with daily administrative activities as needed. Submit employee expenses and vendor invoices.
• Troubleshoot and resolve potential conflicts to assist the Internal Communications team, thereby supporting the entire Development office.

Qualifications

High School Diploma required and 1-2 years of experience in a customer service or relationship-building role. Bachelor’s degree preferred. In addition, the ideal candidate will possess the following skills, abilities and competencies:

• Strong verbal and written communication skills
• Highly organized, with time management, problem solving and project management skills
• Command of Microsoft Office (Word, PowerPoint, Excel, SharePoint and Outlook) and content management systems, or the ability to learn them quickly
• Competency using videoconferencing platforms (Zoom and Teams preferred), or the ability to learn them quickly
• Proficiency with data entry or data management in a database
• Attention to detail, creativity and strong work ethic
• Desire and motivation to learn about the organization, fundraising, and communications/marketing
• Emotional intelligence and awareness of personal work styles in self and others
• Adaptability and flexibility in times of shifting priorities
• Ability to work collaboratively with diverse audiences
• Mission driven, desire to make an impact

Additional Job Details (if applicable)

The target salary range for this position is $50,000 - $53,000. Final offers will be based on the candidate’s experience and internal equity.

Remote Type

Hybrid

Work Location

399 Revolution Drive

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$19.81 - $28.30/Hourly

Grade

3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement:

2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.