Development Coordinator, Internal Communications

Mass General Brigham Incorporated; Somerville, Northern (MA, KY); Hybrid; USD 50,000 - 53,000; Full time

Benefits offered by this job

Hybrid work schedule

Excellent benefits

Job summary

Mass General Brigham is seeking a detail-oriented Development Office administrative coordinator to support internal communications, meeting logistics, and data tracking. The role assists in creating newsletters, preparing materials, and maintaining records, with a focus on fundraising activity and timely reporting.

A collaborative team environment and hybrid work schedule are offered along with comprehensive benefits.

Qualifications

• Requires High School Diploma; 1–2 years in customer service or relationship-building role preferred.
• Strong verbal and written communication skills,
• Highly organized with time management and project management skills.
• Proficiency with MS Office (Word, PowerPoint, Excel, Outlook) and SharePoint or CM systems.
• Experience with videoconferencing platforms (Zoom/Teams) is a plus.

Responsibilities

• Coordinate meeting scheduling, logistics, room bookings and materials for monthly meetings.
• Write, proofread, and edit documents including newsletters and leadership communications.
• Manage Internal Communications calendar and draft responses as needed.
• Create posts on employee Intranet and assemble weekly newsletters.
• Track deliverables, organize files, and maintain documentation of fundraising activity.
• Assist with slide decks, reports, photo slideshows, and data analysis.
• Perform daily administrative tasks and process expenses/invoices.

Skills

Communication

Organization

Microsoft Office

Video conferencing

Data entry

Collaboration

Education

High School Diploma

Bachelor’s degree preferred

Tools

SharePoint

Content management systems

MS Office Suite

Job description

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The Mass General Brigham Development Office represents a team of 450+ vibrant, collaborative, and skilled fundraising professionals. We are dedicated to inspiring visionary philanthropy that advances caring and curing for patients in Boston and around the world. Philanthropy enables Mass General Brigham to deliver the highest quality patient care, pursue the most innovative and promising research, train the brightest minds to become the next generation of healthcare leaders, and expand and improve our world-class facilities. Join us in our mission to transform the future of medicine. The Mass General Brigham Development Office offers excellent benefits, competitive salaries, and a hybrid flexible work schedule.

Responsibilities

• Manage meeting scheduling, logistics, room booking, printing, and day-of activities for the monthly Development All Staff meeting.
• Coordinate scheduling, prepare agendas and materials, take notes, and organize follow-up actions for meetings, presentations, and seminars.
• Write, proof, and/or edit documents, including the employee newsletter, leadership correspondence, speaking points, email communications, and staff updates.
• Manage Internal Communications calendar and inbox; interpret information necessary to draft responses as needed.
• Create announcement and resource posts on the employee Intranet as needed and create the employee newsletter within our content management system on a weekly basis.
• Track deliverables and timelines for ongoing Internal Communications activities.
• Maintain and organize files. Save documents and keep records.
• Gather and record data and action items in databases and internal files, ensuring thorough documentation of fundraising activity and results.
• Assist in building slide decks, pulling reports, creating photo slideshows, and analyzing data.
• Assist with daily administrative activities as needed.
• Submit employee expenses and vendor invoices.
• Troubleshoot and resolve potential conflicts to assist the Internal Communications team, thereby supporting the entire Development office.

Qualifications

• High School Diploma required and 1-2 years of experience in a customer service or relationship-building role. Bachelor's degree preferred.
• Strong verbal and written communication skills
• Highly organized, with time management, problem solving and project management skills
• Command of Microsoft Office (Word, PowerPoint, Excel, SharePoint and Outlook) and content management systems, or the ability to learn them quickly
• Competency using videoconferencing platforms (Zoom and Teams preferred), or the ability to learn them quickly
• Proficiency with data entry or data management in a database
• Attention to detail, creativity and strong work ethic
• Desire and motivation to learn about the organization, fundraising, and communications/marketing
• Emotional intelligence and awareness of personal work styles in self and others
• Adaptability and flexibility in times of shifting priorities
• Ability to work collaboratively with diverse audiences
• Mission driven, desire to make an impact

Target Salary Range

The target salary range for this position is $50,000 - $53,000. Final offers will be based on the candidate's experience and internal equity.

Additional Job Details

Remote Type: Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type: Regular Work Shift Day (United States of America) Pay Range $19.81 - $28.30/Hourly Grade 3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

About Mass General Brigham

Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.