Development Coordinator, Events

Mass General Brigham; Boston (MA); Hybrid; USD 28,000 - 39,000; Full time

Benefits offered by this job

Hybrid schedule

Comprehensive benefits

Job summary

Mass General Brigham in Boston is seeking a Development Coordinator to provide administrative and programmatic support within the Mass General Brigham Development Office. The Coordinator handles calendar management, data entry, preparations for meetings and events, travel arrangements, and expenses, among other duties.

The role also supports donor records, gift processing, and reporting, coordinating logistics for events and tracking fundraising activity.

Qualifications

• Excellent verbal and written communication skills
• Organizational, time management, problem solving and project management skills
• Proficiency with Word, PowerPoint, Excel and Outlook
• Competency using videoconferencing platforms (Zoom and Teams)
• Proficiency with data entry or data management in a database (Blackbaud CRM or Raiser's Edge)
• Meticulous attention to detail, creativity and strong work ethic
• Desire and motivation to learn about the organization and fundraising
• Adaptability and collaboration in shifting priorities

Responsibilities

• Proactively manage the calendars of two Assistant Vice Presidents, keeping them free of scheduling conflicts
• Support planning and execution of events, including on-site staffing
• Gather and record RSVPs, data, registrations, and action items in a donor database
• Coordinate logistics, prepare agendas and materials, take notes and organize follow-up actions
• Work with diverse audiences to coordinate follow up and track projects and deliverables
• Write and/or edit documents and draft responses as needed
• Attend to constituent phone and email inquiries
• Submit employee expenses and vendor invoices accurately
• Assist in processing charitable gifts and pledges with thorough backup information
• Assist with tracking and reconciliation of events contracts and invoices
• Assist with daily administrative activities and reporting
• Make travel arrangements and prepare itineraries

Skills

Verbal communication

Written communication

Organization

Time management

Problem solving

Project management

Data entry

Attention to detail

Adaptability

Collaboration

Mission-driven

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Microsoft Office

Zoom

Teams

Blackbaud CRM

Raiser's Edge

Job description

Site: The Brigham and Women’s Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The Mass General Brigham Development Office represents a team of 400+ vibrant, collaborative, skilled fundraising professionals. We are dedicated to inspiring visionary philanthropy that advances caring and curing for patients in Boston and around the world. Philanthropy enables Mass General Brigham to deliver the highest quality patient care, pursue the most innovative and promising research, train the brightest minds to become the next generation of healthcare leaders and expand and improve our world-class facilities. Join us in our mission to transform the future of medicine. The Mass General Brigham Development Office offers excellent benefits, competitive salaries and a hybrid flexible work schedule.

The Development Coordinator is an administrative or programmatic support role within the Mass General Brigham Development Office. With appropriate guidance, the Coordinator handles several important administrative functions for assigned individuals or programs, including calendar management, data entry, preparations and follow-up for meetings and events, business expenses and travel arrangements, among others. Also, the Coordinator may handle data entry, gift booking, preparing and/or editing documents and reports, and support programmatic projects.

• Proactively manage the calendars of two Assistant Vice Presidents (Signature Events, Athletic and Community Fundraising Events), keeping them free of scheduling conflicts.
• Support the planning and successful execution of events, including on-site staffing.
• Gather and record RSVPs, data, registrations, and action items in a donor database, ensuring thorough documentation of guest/participant activity and results.
• Coordinate logistics, prepare agendas and other materials, take notes and organize follow-up actions for meetings, events, appointments and presentations, troubleshooting issues as needed.
• Work with diverse audiences across the office to proactively coordinate follow up and track projects and deliverables.
• Write and/or edit documents, and interpret information necessary to draft responses as needed
• Attend to constituent phone and email inquiries, as needed.
• Submit employee expenses and vendor invoices with accuracy.
• Gather and record data and action items in a donor database, ensuring thorough documentation of fundraising activity and results.
• Assist in the processing of charitable gifts and pledges, providing thorough backup information and documentation in a timely manner.
• Assist with tracking and reconciliation of events contracts, authorization forms, and invoices, ensuring timely submissions for signature and payment. Submit employee expenses and vendor invoices with accuracy.
• Assist with daily administrative activities, such as creating tracking tools and pulling reports for project management support.
• Make travel arrangements, prepare travel itineraries and troubleshoot and resolve potential conflicts.

Qualifications

High school diploma or equivalent and 1-2 years of experience in a customer service or relationship-building role required. Bachelor’s degree preferred. In addition, the ideal candidate will possess the following skills, abilities and competencies:

• Excellent verbal and written communication skills
• Organizational, time management, problem solving and project management skills
• Command of Word, PowerPoint, Excel and Outlook, or the ability to learn them quickly
• Competency using videoconferencing platforms (Zoom and Teams preferred)
• Proficiency with data entry or data management in a database (Blackbaud CRM or Raiser’s Edge preferred)
• Meticulous attention to detail, creativity and strong work ethic
• Desire and motivation to learn about the organization and fundraising
• Awareness of personal work styles in self and others
• Adaptability and flexibility in times of shifting priorities, ability to manage multiple projects simultaneously and work autonomously under pressure of multiple and sequential deadlines
• Ability to work collaboratively with diverse audiences
• Mission driven

Additional Job Details (if applicable)

Remote Type

Hybrid

Work Location

399 Revolution Drive

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$19.81 - $28.30/Hourly

Grade

3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

2200 The Brigham and Women’s Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.