Development Coordinator: Hybrid Donor CRM & Stewardship

D.C. Bar; Washington (District of Columbia); Hybrid; USD 50,000 - 70,000; Full time

Job summary

The D.C. Bar Pro Bono Center seeks a Development Coordinator to manage donor CRM activities, gift entries, and cross-team communications.

You will coordinate donor stewardship, prepare acknowledgments, and work with Finance to reconcile income and expenses while supporting fundraising efforts for individual giving, grants, and events. The role supports prospect research, donor briefings, and a wide range of administrative tasks for the Development Team.

Qualifications

• Strong project coordination skills and experience working with vendors/donors.
• Excellent customer service and communication abilities, both written and spoken.
• Proficient with Microsoft 365 apps (Word, Excel, Outlook, Teams, SharePoint).
• Commitment to diversity and inclusive work environment.
• Ability to handle multiple priorities in a fast-paced setting with attention to detail.
• Excellent interpersonal skills and teamwork in a Bar/ nonprofit setting.

Responsibilities

• Process contributions received in-house, by ACH, and via third-party processors with accurate coding and records.
• Prepare and clean donor and prospect lists for mailings and emails.
• Maintain donor and event records in the CRM; ensure data accuracy.
• Create campaigns in the CRM and pull reports with IT support.
• Prepare mail merges and send gift acknowledgments weekly.
• Provide donor stewardship and high-level customer service to stakeholders.

Skills

Project coordination

Vendor liaison

MS Office 365

Communication skills

Team collaboration

Tools

Nimble AMS

Netsuite

CRM systems

Job description

The D.C. Bar Pro Bono Center seeks a Development Coordinator to manage donor CRM activities, gift entries, and cross-team communications.

You will coordinate donor stewardship, prepare acknowledgments, and work with Finance to reconcile income and expenses while supporting fundraising efforts for individual giving, grants, and events. The role supports prospect research, donor briefings, and a wide range of administrative tasks for the Development Team.