Development Associate - Seasonal

Paycom; Memphis (TN); On-site; USD 1,653,000 - 2,204,000; Part time

Job summary

Paycom is seeking a Seasonal Volunteer Coordinator to assist the Development Department with recruitment, screening, and management of volunteers. The role includes data entry, donor records, and holiday coordination, with occasional travel for Kettles gifts.

The position supports the Kettles Program by training and scheduling volunteers and coordinating event logistics. The ideal candidate will have strong customer service, excellent communication skills, and the ability to work with volunteers

Qualifications

• High School Degree or GED and at least 1 year of customer service experience.
• Experience answering phones and working with the public is preferred.
• Ability to work with volunteers and donors under challenging situations.
• Strong organization and record-keeping abilities with attention to detail.

Responsibilities

• Assists with volunteer recruitment and screening for the Development & Communications team.
• Manages volunteer status, performance, and program records; prepares reports.
• Supports Kettles Program by recruiting, training, equipping and scheduling volunteers.
• Directs volunteer groups and individuals, orienting and training them for assignments.
• Arrange Day of Ringing items and logistics for events.

Skills

Volunteer management

Administrative support

Data entry

Phone calls

Customer service

Education

High School Diploma or GED

Tools

Record-keeping software

Job description

Schedule/Hours: Seasonal Monday - Friday (25 hours per week)This position is responsible for:Provide administrative support for the Development Department by assisting with volunteer recruitment and management, phone calls, data entry, donor records, and holiday coordination efforts. May drive to pick up Kettles or Angel Tree gifts.Key Responsibilities:Assists Development & Communications Manager in the recruitment and screening of volunteers.Assists with managing the status and performance of the volunteer programs.Prepares records and reports regarding the same.Assists in the volunteer component of the Kettles Program: recruits, trains, equips, and schedules volunteers for the program.Manages the schedule and directs volunteer groups, volunteer group leaders, and individuals to orient/train them to their assignments.Arrange necessary Day of Ringing items for the specific day. I.e., bells, aprons, run of show copies, kettle stand, kettle, kettle sign, match sign, music player, print and distribute Kettle Match Signage.Physical Requirements and Working Conditions:Ability to work with volunteers and donors under challenging situations.Excellent customer service and communications skills.Knowledge of computer software and record-keeping systemsKnowledge of volunteer recruitment methods and practices.Ability to follow instructions and work with limited supervision.Ability to prepare accurate and complete records and reports.Ability to build and maintain effective working relationships with volunteers.Ability to lead, motivate, and evaluate the work of volunteers.Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.Work involves driving a vehicle to special events where there may be physical discomforts associated with changes in weather, such as rain, cold, snow, and heat, or discomforts associated with long-distance trips or heavy traffic.Employee Benefits:Worker’s Compensation InsuranceHigh School Degree or GED ANDOne year of experience in customer service, answering phones, and working with the public.ORAny equivalent combination of training and experience which provides the required knowledge, skills, and abilities.Equal Opportunity Employer: Veterans | Disabled