Development Associate – Seasonal

SALVATION ARMY; Memphis (TN); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Worker’s Compensation Insurance

Job summary

SALVATION ARMY Memphis is seeking a Seasonal Volunteer Coordinator to support the Development Department. The role assists with volunteer recruitment, screening, scheduling, and program management, including training volunteers for Kettles and Angel Tree activities.

The position requires strong customer service, data entry capabilities, and the ability to work with donors and volunteers in a fast-paced environment.

Qualifications

• Experience coordinating volunteers and donor communications.
• Proven ability to manage records and prepare reports.
• Excellent customer service and phone communication skills.

Responsibilities

• Assist in recruiting and screening volunteers for programs.
• Assist in managing the status and performance of volunteer programs.

Skills

Volunteer recruitment

Data entry

Donor records

Phone handling

Customer service

Education

High School Diploma or GED

Tools

Volunteer management software

Donor CRM

Job description

Schedule/Hours: Seasonal Monday – Friday (25 hours per week)

This position is responsible for:

Provide administrative support for the Development Department by assisting with volunteer recruitment and management, phone calls, data entry, donor records, and holiday coordination efforts. May drive to pick up Kettles or Angel Tree gifts.

Key Responsibilities:

• Assists Development & Communications Manager in the recruitment and screening of volunteers.

• Assists with managing the status and performance of the volunteer programs.

• Prepares records and reports regarding the same.

• Assists in the volunteer component of the Kettles Program: recruits, trains, equips, and schedules volunteers for the program.

• Manages the schedule and directs volunteer groups, volunteer group leaders, and individuals to orient/train them to their assignments.

• Arrange necessary Day of Ringing items for the specific day. I.e., bells, aprons, run of show copies, kettle stand, kettle, kettle sign, match sign, music player, print and distribute Kettle Match Signage.

Physical Requirements and Working Conditions:

• Ability to work with volunteers and donors under challenging situations.

• Excellent customer service and communications skills.

• Knowledge of computer software and record-keeping systems

• Knowledge of volunteer recruitment methods and practices.

• Ability to follow instructions and work with limited supervision.

• Ability to prepare accurate and complete records and reports.

• Ability to build and maintain effective working relationships with volunteers.

• Ability to lead, motivate, and evaluate the work of volunteers.

• Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

• Work involves driving a vehicle to special events where there may be physical discomforts associated with changes in weather, such as rain, cold, snow, and heat, or discomforts associated with long-distance trips or heavy traffic.

Employee Benefits:

• Worker’s Compensation Insurance

High School Degree or GED AND

One year of experience in customer service, answering phones, and working with the public.

OR

Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Equal Opportunity Employer: Veterans | Disabled