Development and Communications Coordinator

Partners for World Health; Portland (ME); On-site; USD 42,000 - 65,000; Full time

Job summary

Partners for World Health is seeking a Development and Communications Coordinator to support donor relations, communications, and fundraising initiatives. The role includes maintaining the CRM, processing gifts, and producing timely donor letters and receipts.

The coordinator will assist with social media, email campaigns, events, and reporting to boost brand awareness and donor engagement. Some travel and events may be required.

Qualifications

• Bachelor's degree in Communications, Public Relations, or related field
• Strong written and verbal communication skills
• Experience with donor communications and fundraising is a plus
• Proficiency with social media platforms and basic analytics
• Experience with CRM and donor databases (e.g., Little Green Light) is desirable

Responsibilities

• Manage PWH's CRM, Little Green Light.
• Enter, process, and acknowledge gifts in the donor database.
• Prepare and send personalized thank-you letters and receipts.
• Maintain donor records and update contact information and appeal codes.
• Pull lists and basic reports to support mailings and campaigns.
• Assist with direct mail and email appeals and logistics.
• Support planning and staffing of fundraising events and tours.
• Track grant deadlines and gather information for proposals.
• Assist in developing an annual communications plan including social media and eblasts.
• Support donor outreach efforts and communications to volunteers and donors.
• Oversee interns when applicable.

Skills

Excellent communication

Interpersonal skills

Social media proficiency

CRM experience

Education

Bachelor's in Communications or related field

Tools

Little Green Light CRM

Microsoft Office Suite

Canva

Job description

Position Summary

The Development and Communications Coordinator is responsible for supporting the Partners for World Health (PWH) mission and advancing communication and fundraising efforts. This position is critical in supporting PWH's efforts to build lasting relationships with funders and community partners.

The Coordinator will support the day-to-day running of the fundraising program, supporting updates to the website, donor and perspective donor communications, media outreach, and strategic social media engagement to elevate brand visibility.

The Coordinator helps support media relations strategies and compelling social media content to enhance brand awareness and engagement. Additionally, the Coordinator supports the full lifecycle of fundraising initiatives, including managing logistics and coordinating the production of promotional and marketing materials.

Essential Duties & Responsibilities

Development

• Manage PWH's CRM, Little Green Light.
• Enter, process, and acknowledge gifts accurately in the donor database, including checks, online gifts, and reply card returns
• Prepare and send timely, personalized thank-you letters and receipts
• Maintain donor records, including updating contact information, gift designations, and appeal codes
• Pull lists and basic reports to support mailings, email campaigns, and events
• Assist with direct mail and email appeals, from proofreading to mail merges, assembly, and mailing logistics
• Support the planning and staffing of fundraising events, tours, and volunteer appreciation activities
• Facilitate the tracking of grant deadlines and gather information for proposals and reports

Communications

• Assist in building and executing an annual communication plan which includes but is not limited to social media and eblasts to donors, volunteers, and perspective donors.
• Conduct tours of PWH main facility
• Help create and manage regular electronic communications to volunteers, donors, and others. This includes but is not limited to quarterly e-newsletters, monthly email updates from the CEO, and any other direct communication to individuals and interested parties.
• Support and promote community and donor outreach efforts

Other

• Other department related duties as assigned
• Oversee department interns when applicable

Qualifications

Education

Bachelor's degree in Communications, Public Relations, or a related field, or equivalent relevant experience

Experience

0-2 years of related experience; internships, volunteer work, customer service, or administrative experience count

• Excellent written, verbal and interpersonal communication skills to engage diverse audiences professionally and empathetically
• Proficiency with social media platforms
• Experience with Microsoft Office Suite, Canva etc.
• Strong attention to detail and accuracy, especially with data and gift records
• Demonstrated ability to manage multiple projects simultaneously and work quickly, both independently and collaboratively within a team environment
• Self-motivated and enthusiastic
• Creative and innovative thinker
• A positive, professional, and friendly demeanor
• Strong problem-solving and negotiation skills

Working Conditions

This role may require travel and working outside the normal business hours (M-F 8.30am to 5pm EST) with evenings and weekends as projects require

Ability to lift up to 20lbs