Developer Support Engineer

InterSystems; Boston (MA); On-site; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company that empowers developers to solve complex problems with innovative data solutions. In this role, you will be part of a collaborative team at the Worldwide Response Center, providing international support for real-world applications. You'll work with a variety of technologies, enhancing your skills in programming, web development, and databases. With a focus on career growth, the company offers training and mentorship to help you develop confidence and excel in your career. If you're passionate about problem-solving and eager to learn, this opportunity is perfect for you.

Qualifications

• Degree in Science, Engineering, or Computer Science required.
• Strong programming experience and problem-solving enthusiasm.

Responsibilities

• Support customers by solving complex problems in technical environments.
• Work with various technologies including programming and databases.

Skills

Programming

Problem Solving

Communication Skills

Unix/Linux

Windows

Education

Degree in Science

Degree in Engineering

Degree in Computer Science

Tools

SQL

Web Development

Job description

Get AI-powered advice on this job and access more exclusive features.

The Worldwide Response Center is seeking developers to support our customers in implementing our products.

Considering your career options? If you've completed your PhD or are planning your future, a Postdoc isn't your only choice.

Do you enjoy working with code, learning new technologies, solving problems, and helping others? We are looking for problem solvers with excellent critical thinking skills who like to investigate, debug, and resolve issues.

Join us for a conversation—we might be able to help.

About InterSystems Worldwide Response Center: We assist our customers by solving complex problems in diverse technical environments. You will be part of a collaborative, smart team providing international support for real-world applications used by major organizations across sectors.

You will work with various technologies, including object-oriented programming, web development, databases, SQL, high availability, and performance tuning. You will own your solutions, plan your approach, and be accountable for your results.

Career growth opportunities: We provide training to enhance your problem-solving and communication skills, expose you to a broad technology spectrum, and help you develop confidence in managing high-leverage situations. A mentor will support your technical, professional, and personal development. We challenge you to grow and ensure a healthy work schedule without burnout.

Minimum requirements:

• Degree in Science, Engineering, or Computer Science
• Programming experience
• Enthusiasm for solving interesting problems
• Strong communication skills
• Experience with Unix/Linux or Windows is a plus
• Post-training, participation in extended support coverage on a rotational basis, including occasional weekend or evening hours (additional compensation applies)

We are an equal-opportunity employer, committed to diversity and inclusion. InterSystems is an E-Verify employer in the United States.

About InterSystems: Established in 1978, we provide innovative data solutions across healthcare, finance, logistics, and beyond. Our cloud-first platforms address interoperability, speed, and scalability challenges globally. We develop and support data management solutions, including electronic medical records and healthcare data integration tools. Headquartered in Cambridge, Massachusetts, we operate in over 80 countries with 25 offices worldwide.