Developer Engagement Specialist — Remote Contract

Kenyan Edu; San Mateo (CA); Remote; USD 28,000 - 34,000; Full time

Job summary

Roblox is seeking enthusiastic individuals to join our Developer Engagement Team on a contract basis. As a liaison between Roblox staff and developers, you will help resolve escalations, maintain records, and ensure timely follow-up while working remotely.

The role requires strong communication, patience, and a solid understanding of Roblox Studio and the Roblox ecosystem. The position offers flexible on-site days for HQ roles and a weekly 40-hour schedule from Saturday to Wednesday with on-call

Qualifications

• Strong verbal and written communication skills.
• Demonstrates endless patience and a positive attitude.
• In-depth understanding of Roblox and the Roblox community.
• Solid knowledge of the technical aspects of Roblox Studio.
• Experience developing on Roblox and/or other creation platforms.

Responsibilities

• Assist in resolving creator day-to-day escalations and emergencies.
• Manage communication between Roblox staff and creators.
• Maintain detailed records of customer interactions and transactions, ensuring accurate documentation and timely follow-up.

Skills

Communication skills

Patience

Roblox knowledge

Roblox Studio tech

Roblox development

Tools

Roblox Studio

Job description

Roblox is seeking enthusiastic individuals to join our Developer Engagement Team on a contract basis. As a liaison between Roblox staff and developers, you will help resolve escalations, maintain records, and ensure timely follow-up while working remotely.

The role requires strong communication, patience, and a solid understanding of Roblox Studio and the Roblox ecosystem. The position offers flexible on-site days for HQ roles and a weekly 40-hour schedule from Saturday to Wednesday with on-call