Developer Engagement Specialist

Showcify; United States; Remote; USD 28,000 - 34,000; Full time

Job summary

Roblox is seeking enthusiastic individuals to join our Developer Engagement Team. As a contractor, you will bridge Roblox with its developer community and help resolve creator escalations while maintaining accurate records of interactions.

You will manage communications between Roblox staff and creators, with up to 40 hours per week (Sat–Wed) and on-call availability as needed. Experience with Roblox and its platform is essential.

Qualifications

• Excellent verbal and written communication.
• Demonstrates patience and a positive attitude.
• Capable of time management and organization.
• Deep knowledge of Roblox and its community.
• Solid knowledge of Roblox Studio.

Responsibilities

• Assist in resolving creator day-to-day escalations and emergencies.
• Manage communication between Roblox staff and creators.
• Maintain records of customer interactions and transactions with accurate documentation and follow-ups.
• Dedicate up to 40 hours per week, primarily Saturday to Wednesday, plus on-call availability.

Skills

Verbal and written communication

Patience and positivity

Time management

Roblox community knowledge

Roblox Studio knowledge

Roblox development experience

Tools

Roblox Studio

Job description

Roblox is seeking enthusiastic individuals to join our Developer Engagement Team. As a contractor, you will bridge Roblox with its developer community and help resolve creator escalations while maintaining accurate records of interactions.

You will manage communications between Roblox staff and creators, with up to 40 hours per week (Sat–Wed) and on-call availability as needed. Experience with Roblox and its platform is essential.