Developer Engagement & Safety Specialist

Roblox Corporation; San Mateo (CA); On-site; USD 28,000 - 34,000; Full time

Job summary

Roblox Corporation in California is seeking a contractor on our Developer Engagement Team to support developers by resolving escalations, coordinating between Roblox staff and creators, and documenting interactions.

This role offers up to 40 hours per week, primarily Saturday to Wednesday with on-call availability, and an hourly pay range of $20–$25 USD. The position requires strong communication, patience, and Roblox platform knowledge.

Qualifications

• Strong verbal and written communication skills.
• Patience and a positive attitude.
• Time management abilities.
• Deep understanding of Roblox and the Roblox community.
• Solid knowledge of Roblox Studio.
• Experience developing on Roblox or other platforms.

Responsibilities

• Assist in resolving creator day-to-day escalations and emergencies.
• Manage communication between Roblox staff and creators.
• Maintain detailed records of customer interactions and transactions, ensuring accurate documentation and timely follow-up.
• Work up to 40 hours per week, primarily Saturday to Wednesday plus on-call availability throughout the week.

Skills

Communication

Patience

Time management

Roblox knowledge

Roblox Studio

Development experience

Tools

Roblox Studio

Job description

Roblox Corporation in California is seeking a contractor on our Developer Engagement Team to support developers by resolving escalations, coordinating between Roblox staff and creators, and documenting interactions.

This role offers up to 40 hours per week, primarily Saturday to Wednesday with on-call availability, and an hourly pay range of $20–$25 USD. The position requires strong communication, patience, and Roblox platform knowledge.