Developer Community Manager (remote)

Axiom Recruit; Oregon (WI); Hybrid; Full time

Job summary

A tech-driven organization is seeking a Developer Community Manager for a fully remote position. In this role, you will be the voice of the community, providing technical support and gathering feedback to shape product development. You will need a background in Computer Science or equivalent experience, strong leadership skills, and knowledge of blockchain or crypto technology. This role is key to making the company a leading infrastructure provider in the blockchain space.

Qualifications

• Degree in Computer Science or relevant software engineering experience.
• Experience in organizing communities with strong leadership capabilities.
• Ability to troubleshoot complex technical issues effectively.

Responsibilities

• Provide technical support in community platforms like Discord and Twitter.
• Manage and build community initiatives and mod teams.
• Gather feedback to influence product development.

Skills

Technical support

Leadership

Communication skills

Creative thinking

Troubleshooting

Education

Computer Science degree or professional software engineering experience

Job description

About the job Developer Community Manager (remote)

Technical Developer Community Manager - Blockchain / Web3 (remote)

Company and Role Overview

This commercially savvy organisation provides world-class infrastructure and dramatically optimizes web3/blockchain development tools and services.

Following recent USD15m ‘Series A funding’, they are now looking at international growth to become a one-stop solution provider for the High-Speed Blockchain Era. This Technical Developer Community Manager role is crucial to that growth and is fully remote.

You will drive the establishment of the business as the leading infrastructure provider of choice for crypto developers and projects of all sizes and growth stages. As a Developer Community Manager, you will be responsible for holding the front of business globally, in addition to owning the client feedback process including solving their issues and providing feedback to the tech team.

Key Responsibilities

• Be the voice of the community providing hands‑on technical support in Discord, Twitter etc.
• Look at user's code and provide feedback or help debug issues
• Build out / manage a community mod team on Discord
• Drive community initiatives (video chats, twitter spaces and office hours)
• Seek product feedback and track usage/performance, driving product roadmap
• Provide an exceptional customer experience, understanding customer needs and how to meet unique challenges and goals

Requirements

• Computer Science degree or professional software engineering experience
• Strong leadership roles in organizing communities
• Ability to understand and troubleshoot complex technical issues
• Strong communication skills with internal and external stakeholders
• Creative thinking for deepening community interest
• Interest in technology, blockchain, crypto
• Some prior experience with blockchain / crypto is essential
• Candidates considered will be located in the EU and United Kingdom due to time zones

Next Stage

Axiom are actively interviewing for this key, business‑critical role so please forward your resume to [e-mail]