Developer Community Growth Lead

Cypress.io; United States; On-site; USD 130,000 - 150,000; Full time

Job summary

Cypress is seeking a Community Growth Manager to lead engagement across the Cypress ecosystem and nurture our existing programs. You will bridge our community with internal teams, shaping programs that reflect developers' needs and extending Cypress's reach.

You will own ambassador and Cy.Pronaut programs, build content and events, and measure impact with data. This is a fully remote role with strong collaboration across Marketing, Community, and Product teams.

Qualifications

• 3–4 years of community management experience within a developer tools, open source, or technical SaaS context.
• Demonstrated success owning community programs and initiatives, including ambassador or advocate programs, with measurable outcomes.
• Experience building and managing external relationships with communities, partners, or ecosystem organizations beyond internal program management.
• Comfort working cross-functionally with Marketing, Customer Success, and other internal teams.
• Genuine understanding of developer culture and what earns trust in technical and open source spaces.
• Familiarity with community analytics and engagement tools, and comfort using data to guide decisions and report on impact.
• Strong interpersonal skills and a genuine talent for building relationships across a wide range of people and organizations.
• Excellent verbal and written communication skills.
• Moderation experience would be ideal, but is not required.

Responsibilities

• Grow the Cypress community through targeted outreach, activation campaigns, and partnerships that expand our reach into new audiences across the developer and QA ecosystem.
• Develop and execute programs that deepen engagement across the Cypress ecosystem, meeting community members where they are and expanding their participation over time.
• Own Cypress community programs end-to-end, including the Ambassador and Cy.Pronaut programs: identify and recruit strong candidates, lead onboarding, maintain ongoing communication, and create meaningful opportunities for members to contribute and grow.
• Build and activate community-led content and advocacy initiatives, including blogs, videos, webinars, and user group events, that create genuine value for members and extend Cypress's reach.
• Identify, cultivate, and manage strategic partnerships across the developer and QA ecosystem, including communities, professional networks, conferences, and organizations where our users and potential users are already active.
• Work closely with the Director, Developer & Customer Experience to support and amplify community-led events, and help community members run local and virtual user groups in their markets.
• Act as a bridge between our community and internal teams, surfacing insights, feedback, and emerging trends to product, marketing, and customer success stakeholders.
• Develop relationships across the organization to ensure community voices are heard and members' contributions are recognized and supported.
• Track and analyze engagement data across community programs and initiatives, building the reporting frameworks and metrics — including activation rates, content pipeline contribution, and community-qualified leads — that connect community health to business outcomes and guide strategic decisions.

Skills

Community management

Developer tools

Open source familiarity

Analytics and data interpretation

Cross-functional collaboration

Communication skills

Relationship building

Engagement strategy

Event planning

Moderation (nice to have)

Job description

Cypress is seeking a Community Growth Manager to lead engagement across the Cypress ecosystem and nurture our existing programs. You will bridge our community with internal teams, shaping programs that reflect developers' needs and extending Cypress's reach.

You will own ambassador and Cy.Pronaut programs, build content and events, and measure impact with data. This is a fully remote role with strong collaboration across Marketing, Community, and Product teams.