Detroit: Strategic Specialty Infusion Growth Manager

Crawford Thomas LLC; Detroit (MI); Presencial; USD 80.000 - 135.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical benefits

401(k) match

Paid time off

Holidays

Life insurance

Disability insurance

Mental health support

Professional development

Employee discounts

Referral program

Descripción de la vacante

Our client, Crawford Thomas Recruiting, seeks a Specialty Infusion Manager to develop Chronic and IVIG patient referrals in the Detroit territory. This field-based, full-time role focuses on building partnerships with physicians, clinics, payors, and other referral sources to grow revenue in home infusion and specialty care.

You will manage relationships, educate partners on therapies and reimbursement, and collaborate with operations to ensure a seamless referral and patient-care experience.

Formación

• Proven success in healthcare sales, business development, referral development, or account management.
• At least two years in home infusion, specialty infusion, specialty pharmacy, biologics, or related field preferred.
• Ability to build relationships and generate referrals from physicians, clinics, payors, and healthcare organizations.
• Experience selling clinical or healthcare services within a defined territory.
• Knowledge of Chronic and IVIG therapies strongly preferred.
• Familiarity with insurance authorization and reimbursement processes preferred.
• Bachelor’s degree in business, healthcare, or related field preferred; equivalent professional experience will be considered.
• Strong communication, presentation, relationship-building, and negotiation skills.
• Excellent territory planning, organization, and time-management abilities.
• Self-motivated and capable of working independently in a field-based environment.
• Strong critical-thinking, problem-solving, and customer-service skills.
• Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, and SharePoint

Responsabilidades

• Develop and manage relationships with physicians, clinics, payors, and other healthcare referral sources.
• Generate Chronic and IVIG patient referrals throughout the assigned territory.
• Identify new business opportunities and expand market share within the local healthcare community.
• Meet or exceed territory revenue, profitability, and referral-growth goals.
• Develop and execute strategic territory plans aligned with organizational objectives.
• Educate referral partners on available infusion services, disease states, therapies, reimbursement, and patient-support capabilities.
• Conduct sales presentations, in-service programs, training sessions, and business-development meetings.
• Collaborate with pharmacy, intake, nursing, reimbursement, and operations teams to ensure a seamless referral and patient-care experience.
• Maintain consistent communication with referral sources throughout the intake and service-delivery process.
• Address customer-service concerns promptly and maintain strong client satisfaction.
• Support managed-care initiatives and assist with pricing submissions in coordination with sales leadership.
• Analyze territory performance, referral trends, competitive activity, and growth opportunities.
• Maintain accurate and timely call reports, expense reports, pipeline activity, and other required documentation.
• Stay current on relevant disease states, drug therapies, insurance requirements, and reimbursement policies.
• Contribute to customer-service training and continuous-improvement initiatives.

Conocimientos

Healthcare sales

Business development

Referral development

Account management

Territory management

Negotiation

Communication

Educación

Bachelor's degree in business, healthcare, or related field

Herramientas

Microsoft Word

Excel

PowerPoint

Outlook

SharePoint

Descripción del empleo

Our client, Crawford Thomas Recruiting, seeks a Specialty Infusion Manager to develop Chronic and IVIG patient referrals in the Detroit territory. This field-based, full-time role focuses on building partnerships with physicians, clinics, payors, and other referral sources to grow revenue in home infusion and specialty care.

You will manage relationships, educate partners on therapies and reimbursement, and collaborate with operations to ensure a seamless referral and patient-care experience.