Detroit-Based Customer Integration Engineer

Chongqing Smart Eye Technology Co., Ltd; Detroit (MI); On-site; USD 70,000 - 110,000; Full time

Job summary

Smart Eye is seeking a Customer Integration Engineer in Detroit to support development projects at customer sites, coordinate with stakeholders, and drive issue resolution through testing and release processes. You will be the primary Smart Eye representative to customers, work with the Lead DRE and Project Manager, and help implement change requests and test plans.

The role requires strong communication across manufacturing sites and global teams, plus hands-on work with vehicle configurations,

Qualifications

• Bachelor's degree in Engineering or related field.
• Minimum of 2 years of experience in a relevant role.
• Proficient with Microsoft tools (Excel, Teams, etc.).

Responsibilities

• Collaborate with Lead Design Release Engineer to define requirements, verify performance, and address issues.
• Independently work at customer sites, taking direction from the Project Manager/Technical Project Lead and the Lead DRE.
• Address and resolve issues on assigned component technical specifications, working closely with requirement owners.
• Contribute to the resolution of system integration issues, including root cause analysis and verification of incidents through testing.
• Prepare and present responses to action items, ensuring effective communication and collaboration within the team.
• Coordinate time on test vehicles to ensure the subsystem is compliant to requirements.
• Perform software reflashes when software changes are released.
• Support simulator/bench and vehicle testing as required.
• Coordinate creation of customer required test plans.
• Communicate program timing requirements to the project team.
• Develop and maintain positive customer relationships.

Education

Bachelor's degree in Engineering or related field

Tools

Microsoft Office

Microsoft Excel

Microsoft Teams

Job description

Smart Eye is seeking a Customer Integration Engineer in Detroit to support development projects at customer sites, coordinate with stakeholders, and drive issue resolution through testing and release processes. You will be the primary Smart Eye representative to customers, work with the Lead DRE and Project Manager, and help implement change requests and test plans.

The role requires strong communication across manufacturing sites and global teams, plus hands-on work with vehicle configurations,