Detail-Oriented Order Entry Specialist

Brook & Whittle Limited; Kansas; On-site; USD 32,000 - 42,000; Full time

Job summary

Brook & Whittle Ltd. seeks an Order Entry Clerk in the United States to accurately enter customer orders, ensure timely processing, and maintain high customer satisfaction. Strong data entry and communication skills, plus attention to detail, are essential for fast-paced order processing.

The role emphasizes accuracy, efficiency, and adherence to company policies, with duties including handling special accounts and coordinating with sales and internal teams.

Qualifications

• The minimum education required is a High School diploma or equivalent.
• 1+ years of relevant experience preferred.
• General computer skills and excellent written and verbal communication.
• Ability to read and comprehend simple instructions.

Responsibilities

• Accurately enter customer orders into the order management system.
• Review orders for completeness, pricing accuracy, and product availability.
• Communicate detailed information to sales representatives and internal departments to resolve order discrepancies or issues.
• Retain product knowledge to ensure finished product meets customer needs.
• Ensure compliance with company policies and procedures related to order processing.
• Handle special accounts, which may require special procedures

Skills

Data entry

Attention to detail

Communication

Computer skills

Proofreading

Multitasking

Customer service

Education

High School diploma or equivalent

Job description

Brook & Whittle Ltd. seeks an Order Entry Clerk in the United States to accurately enter customer orders, ensure timely processing, and maintain high customer satisfaction. Strong data entry and communication skills, plus attention to detail, are essential for fast-paced order processing.

The role emphasizes accuracy, efficiency, and adherence to company policies, with duties including handling special accounts and coordinating with sales and internal teams.