Detail-Oriented Office Specialist — Document Imaging

Nebraska Department of Health and Human Services; Omaha (NE); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Stable employment

Tuition reimbursement

Retirement match

Holidays

Leave accruals

Benefits package

Team environment

Meaningful impact

Job summary

The Nebraska Department of Health and Human Services (DHHS) seeks an Office Specialist for the Access Nebraska Document Imaging (ANDI) Center in Omaha. You will support programs delivering Economic Assistance, Medicaid, and Long-Term Care services by processing and indexing documents with accuracy.

The role emphasizes detail, organization, and strong customer service as you handle applications, update state systems, and prepare correspondence, while protecting confidentiality and collaborating

Qualifications

• Coursework/training in administrative/office support functions and related computer use.
• Experience in customer service or public contact and/or doing administrative/office/secretarial work including use of personal computers.
• Ability to operate personal computers and office equipment.
• Strong communication in person, by phone, email, and written correspondence.
• Ability to maintain confidentiality and handle diverse populations.

Responsibilities

• Prepare, sort, scan, and index documents accurately.
• Process Economic Assistance and Medicaid applications promptly.
• Update and maintain information in state computer systems.
• Prepare and send correspondence to applicants.
• Contact clients to obtain information needed to process applications.
• Assist with document storage and records destruction.
• Review records to verify completeness and accuracy.
• Support staff by providing information for program decisions.

Skills

Detail-oriented

Organized

Customer service

Computer literacy

Multitasking

Communication skills

Confidentiality

Diversity awareness

Education

Administrative/office coursework

Job description

The Nebraska Department of Health and Human Services (DHHS) seeks an Office Specialist for the Access Nebraska Document Imaging (ANDI) Center in Omaha. You will support programs delivering Economic Assistance, Medicaid, and Long-Term Care services by processing and indexing documents with accuracy.

The role emphasizes detail, organization, and strong customer service as you handle applications, update state systems, and prepare correspondence, while protecting confidentiality and collaborating