Detail-Oriented Mortgage Loan Servicing Specialist

German American Bank; Whitehall (OH); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision

17 days PTO

Education assistance

Parental bonding leave

Wellness benefits

Life insurance

401(k) match

Stock purchase plan

Discounts

Free checking account

Job summary

German American Bank is seeking a Mortgage Loan Servicing Specialist to join our team. This role focuses on detailed loan file management, onboarding and servicing loans in the Fiserv Premier system, and ensuring compliance with agency, investor, and regulatory guidelines.

You will process payments, escrow disbursements, payoffs, collateral releases, and assist with audits. Strong communication and analytical skills are essential to support internal customers and timely loan purchases.

Qualifications

• Strong written and verbal communication; maintain confidentiality.
• Ability to learn servicing software and loan products.
• Fast, accurate work with strong math and analytical skills.
• Knowledge of automated underwriting and agency guidelines.
• Proficient in Word and Excel.

Responsibilities

• Onboard and service loans in the Fiserv Premier system while complying with agency, investor, and regulatory requirements.
• Process payments, escrow disbursements, payoffs, and collateral releases; prepare reports and assist with audits.
• Collaborate with internal teams, investors, and customers to resolve issues and support timely loan purchases.

Skills

Communication

Confidentiality

Attention to detail

Analytical skills

Teamwork

Tools

Microsoft Office (Word, Excel)

Job description

German American Bank is seeking a Mortgage Loan Servicing Specialist to join our team. This role focuses on detailed loan file management, onboarding and servicing loans in the Fiserv Premier system, and ensuring compliance with agency, investor, and regulatory guidelines.

You will process payments, escrow disbursements, payoffs, collateral releases, and assist with audits. Strong communication and analytical skills are essential to support internal customers and timely loan purchases.